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Data & Analytics

  • Amazon increasing price of Prime subscription service

    New York -- Amazon is increasing the annual membership of its Amazon Prime service from $79 a year to $99. The online giant, which made the announcement on its homepage, had suggested last year that increased shipping costs would force it to raise the annual price of its premium membership.

    The price hike takes effective in seven says. Until then, customers can still sign up for the $79 rate. The increased fee will be charged when users renew their Prime memberships.

  • Survey: Morale top retail staffing challenge

    Chicago – Morale is the biggest challenge facing retailers trying to fill and maintain their staffs. According to a new survey of 168 retail staffing managers and HR executives conducted by Harris Poll for CareerBuilder and WorkInRetail.com, 37% of respondents cited lifting employee morale as a challenge.

    The following are the top 10 staffing challenges faced by retail hiring managers:

    1. Lifting employee morale – 37%
    2. Retaining top talent – 36%
    3. Maintaining productivity levels – 29%

  • IBM survey: CIOs to focus on the customer experience

    Armonk, N.Y. -- With consumers engaging more directly with businesses through mobile and social media, more than 60% of CIOs will focus more heavily on improving the customer experience and getting closer to customers, according to a new report released by IBM.

    The report, entitled "Moving from the Back Office to the Front Lines — CIO Insights from the Global C-suite Study” is based on face-to-face conversations with more than 1,600 CIOs from 70 countries and 20 industries worldwide.

  • Einstein Noah expands store-level data access

    Lakewood, Colo. -- Einstein Noah Restaurant Group Inc. has adopted MicroStrategy as its enterprise analytics standard. The company said an expansion of MicroStrategy licenses will allow it to rapidly deploy and extend its mobile application that provides store-level information to its management team.  

  • PayWith launches mobile payment solution

    Vancouver, Canada -- PayWith Inc. has launched a new smartphone app called the mCard that simply and securely enables in-store transactions with mobile devices. PayWith has signed a North American license agreement with a global payment network that allows PayWith to provide merchants and consumers with a secure and convenient smartphone-based payment, loyalty rewards, and commission sales solution.

  • RetailMeNot updates mobile app

    Austin, Texas -- RetailMeNot has updated its free RetailMeNot Coupons app for iPhone and Android users. Existing users will be prompted to update their RetailMeNot Coupons app to access the new features.

    New users can download the free RetailMeNot Coupons app by visiting the iTunes App Store or Google Play. The updated version includes significant consumer-facing enhancements to the experience, including:

  • Yelp launches in Mexico

    Mexico City -- Yelp Inc. has announced the availability of Yelp Mexico. Beginning March 13, people throughout Mexico are able to create accounts on Yelp.com.mx to share their opinions about great local businesses.

    Yelp's free iPhone and Android applications will be available as well as its free suite of business owner tools: Yelp for Business Owners.

  • Dollar General Q4 disappoints; to open 700 new stores in 2014

    Goodlettsville, Tenn. -- Dollar General on Thursday reported a 1.5% rise in fourth-quarter profits, below analysts’ estimates, as the retailer felt the impact of harsh winter weather, along with increased competition and low consumer confidence. The company also said it plans to open approximately 700 new stores in 2014.

    The retailer earned $322.2 million in the quarter ended Jan. 31, compared with $317.4 million a year earlier.

  • Report: Target had early notice of breach

    Minneapolis – Target Corp. reportedly had early notice of the holiday data breach that exposed the personal and financial information of millions of customers but did not act upon it. According to Bloomberg, a $1.6 million security application called FireEye notified Target of a possible intrusion in to its network, but the retailer failed to respond.

  • Bad weather not slowing Dollar General growth

    An unrelenting Dollar General continues to push forward with plans to open 700 stores this year despite reporting weak financial results and a 1.3% same-store sales increase for the fourth quarter.

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