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Data & Analytics

  • French specialty retailer moves at the speed of fashion

    French specialty apparel retailer Kiabi has to keep up with the constantly changing world of fashion.

    Kiabi, which operates more than 500 stores in 32 countries and also has an online presence, is using the SoftwareAG webMethids API (application programming interface) management platform to enable maximum operational flexibility. Kiabi is building cloud-based systems on the API to eliminate internal silos and open core business functions, both inside the enterprise and with external business partners.

  • The New Realities of Cyber Risk Management: It’s Not Just an IT Issue

    Imagine you are the general counsel at a retailer involved in sensitive M&A discussions. You receive an email from one of the deal’s outside advisors. He says he needs some information about your company, the kind you’ve passed on before. You send it along — and later find that you were victimized in a sophisticated cyber-attack aimed at stealing sensitive information.

  • Tech Bytes: Three Ways Voice is Enabling Omnichannel Retail

    Spoken word is the oldest form of human communication.

    It’s also one of the newest technology trends enabling omnichannel retail. Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

    Picking

  • 3 ways voice is driving omnichannel retailing

    Spoken word is the oldest form of human communication. It’s also one of the newest technology trends enabling omnichannel retail.

    Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

  • Walmart donates nearly $1 million to help retail's front line

    Walmart is one step closer to fulfilling its mission of donating $100 million toward increasing the economic mobility of entry-level workers.

    The retailer and its Walmart Foundation are donating nearly $1 million to Innovate+Educate to fund research and build recommendations that support the advancement of entry-level workers in retail and adjacent sectors.

  • Survey: Millennials prefer supportive, fun loyalty programs

    A new survey from Colloquy is highlighting some of the differences between millennial consumers and other demographics when it comes to loyalty programs. Some 34% of millennials say the word “fun” is the one that best describes their participation, compared to 26% of the general population.

  • Costco adds digital knowledge to its board

    Costco is adding a bit of digital expertise to its ranks with its latest new board member.

  • Study: Biggest barriers for consumers in global online shopping are…

    High shipping costs are the major barrier to adoption of global online shopping.

    That is according to the 2015 Pitney Bowes Online Shopping study. High shipping costs (64%) were ranked as the biggest barrier in the survey, followed by additional fees owed at time of delivery (48%) and product delivery taking too long (39%).

    Product returns are also a major concern, as 33% of global shoppers cited online return policies and processes as deterrents.

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