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Data & Analytics

  • Survey: Most U.S. shoppers hate Black Friday

    Most U.S. shoppers dislike Black Friday, but a third of them say they're planning to spend more than $500 that weekend anyway, according to a new survey.

  • RetailNext: Holiday sales expected to climb only 2.8%

    A sluggish economic recovery will prevent sales from rising more than 2.8% this holiday season, according to analytics firm RetailNext.

    Last week, the National Retail Federation estimated a 3.7% increase in holiday sales, slightly less than last year. Deloitte also called for a 3.5% to 4% increase. This week the International Council of Shopping Centers predicted a 3.3% increase.

    RetailNext's forecast for U.S. retail stores this holiday season (November – December) includes:

  • Urban Decay freshens e-commerce approach

    Specialty cosmetics retailer Urban Decay is taking a lively approach to online customer engagement.

    Urban Decay plans to launch a new content-driven website later this fall using the FirstSpirit content management system. The new “UD All Access” site will complement Urban Decay’s existing Demandware-based e-commerce site with the intention of delivering a richer, more immersive and interactive experience

  • Featured Content: Top 3 strategies to optimize revenue this holiday season

    As the holiday season creeps up and Black Friday is just around the corner, successful companies are finalizing plans to maximize their seasonal revenues. A holiday retail sales forecast from eMarketer estimates a year-over-year increase of 5.7%, hitting an all-time high of $886 billion. To help retailers capture a larger slice of the expanding holiday pie, digital marketing services company eClerx Digital has identified three top strategies focused on optimization.

  • What’s in Store for the Customer Experience?

    “I’ll try the red.” It’s a phrase heard in bars and restaurants across the globe. But in Nordstrom, at their tapas bar? It’s wine in a department store one week, and perhaps a pint or a flight at Bar Lamar in Whole Foods the next, because who could say no to a nice aperitif while picking up the weekly groceries?

  • Walmart donates nearly $1M to help retail's front line

    Walmart is one step closer to fulfilling its mission of donating $100 million toward increasing the economic mobility of entry-level workers. 

    The retailer and its Walmart Foundation are donating nearly $1 million to Innovate+Educate to fund research and build recommendations that support the advancement of entry-level workers in retail and adjacent sectors.

  • French specialty retailer moves at the speed of fashion

    French specialty apparel retailer Kiabi has to keep up with the constantly changing world of fashion.

    Kiabi, which operates more than 500 stores in 32 countries and also has an online presence, is using the SoftwareAG webMethids API (application programming interface) management platform to enable maximum operational flexibility. Kiabi is building cloud-based systems on the API to eliminate internal silos and open core business functions, both inside the enterprise and with external business partners.

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