Data & Analytics

Prepaid payment provider Blackhawk Network has created a new division dedicated to providing customized engagement, incentive and rebate programs for consumers, employees and sales channels.

The Retail Industry Leaders Association (RILA) says retailers support a strong pre-emptive federal data breach law that allows for reasonable and clear notice triggered by potential customer harm.

In testimony this week before Congress, Brian Dodge, executive VP at RILA, will focus on retailers’ priority of supporting a strong preemptive federal data breach law that allows for reasonable and clear notice triggered by potential customer harm.

The National Retail Federation reiterated its support Jan. 27 for a federal data breach notification standard as a congressional panel held a hearing on this issue, saying legislation should provide consumers with notice whenever a data breach occurs. 

Less than a week after getting shareholder approval to sell itself to Dollar Tree Inc., Family Dollar said fewer discounts led to increased December sales.

For the month ended Jan. 3, Family Dollar said its sales increased 3.6% to $1.21 billion from a year earlier. Same-store sales increased 1.2%, compared with a 3% decline last December.

For many supermarkets, having an effective grocery shopping app is a key component of their omnichannel toolkit. But how to design it?

Retailers could learn from Favado 2.0, a redesigned version of the grocery community savings app by savings.com. The sale and coupon data in Favado 2.0 is aggregated by grocery savings experts throughout the country and presented in a new visual format.

Boca Raton, Fla. - Office Depot Inc. has selected CoreMedia LiveContext software to help enhance the customer shopping experience for Officedepot.com by streamlining the collaboration between its online authors to ensure faster time-to-market for executing integrated campaigns. Late in 2014 and within a short period of time, CoreMedia LiveContext was integrated with the Office Depot product catalog, pricing information and front-end modules, providing business users with a single interface to access this real-time information and blend it with marketing content.

Alexandria, Va. - The U.S. convenience store count increased to 152,794 stores as of Dec. 31, 2014. That marks a nearly 1% increase from the prior year, according to the 2015 NACS/Nielsen Convenience Industry Store Count.

Louisville - Gasoline and convenience-store chain Thorntons Inc. is receiving its own refreshing results from its Paytronix-powered “Refreshing Rewards” loyalty program. Since the program was launched in September 2014, Thorntons Refreshing Rewards program managers have been successfully using targeted promotions to get members to visit more frequently and are leveraging program data for category management.  

As recently as a year or two ago, “mobile retailing” was a major industry buzzword. Everyone was busy trying to figure out how to best “mobile-enable” their enterprise.

New York -- In today's data-filled world, many retailers are missing some of the most basic — and important — metrics of all: store data and conversion rates. Join this Chain Store Age Webinar on Jan. 29, 2 p.m. (EST), and learn how the insights gained from this data can give companies an edge in today's hypercompetive, omnichannel retail environment. Analytics expert Mark Ryski will discuss how insights from store traffic and conversion analytics can help retailers deliver better results.