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Data & Analytics

  • Apple’s new watch even tells time

    Pricing and launch details about the highly anticipated Apple Watch were released on Monday and calling the device a watch hardly makes sense.

    Aside from being worn on the wrist and offering users the ability to tell time, the Apple Watch represents a new generation of wearable technology that promises to create new challenges and opportunities for retailers who now have another screen to consider.

  • Staples swings to Q4 loss on charges; but commercial division on upswing

    Framingham, Mass. – Staples Inc. underwent a difficult fourth quarter of fiscal 2014 as the company swung from a profit to a loss on special charges, faced investor pressure to change its board, sluggish sales and deal with fallout from its plan to acquire its largest competitor.  

  • Family Dollar overhauls store network with Interface Security Systems

    Charlotte, N.C. - Family Dollar Inc. is overhauling its store network. The retailer has selected Interface Security Systems Holdings Inc. as its IP managed service provider across its entire retail platform.

    Family Dollar recently completed a major initiative to modernize and refresh critical technology in each of its stores. The technology makeover, or Flat Rate Managed Service Project, was launched in collaboration with Interface in July 2014 and is scheduled for completion by May 2015.

  • Foot Locker runs up profit in Q4; sales surge

    New York  -- Foot Locker posted better than expected fourth quarter earnings on Friday, amid strong holiday sales. Net income jumped 21% to $146 million in the quarter, up from $121 million last year.

    Total sales in the quarter increased 6.7% to $1.91 billion, also beating estimates of $1.87 billion. Same-store sales rose 10%.

  • Report: Amazon to open store on Alibaba Tmall platform

    Seattle – If you can’t beat ‘em, join ‘em. Amazon.com is reportedly heeding that old saw with plans to open a store on the Tmall site of Chinese e-commerce giant Alibaba Holding Group.

  • Margins help Big Lots profits get bigger in Q4

    Columbus, Ohio – Higher gross margin helped Big Lots Inc. increase net income 12% to $94.43 million.

    In the fourth quarter of fiscal 2014 from $84.35 million in the same quarter a year earlier. Net sales climbed 1% to $1.59 billion from $1.57 billion, with same-store sales improving 2.9%.

  • Webinar: Maximize Your Traffic & Conversion Program

    New York -- Installing traffic counters and collecting traffic data is easy. But turning the data into better business results is challenging for even the best retailers. Register now for Chain Store Age’s Webinar, “Three Ways to Get the Most Out of Traffic & Conversion Programs,” which will be held on Wednesday, April 1, at 2 p.m. EST.

  • A mall's-eye view

    Smart retailing, deep services and creative marketing lure shoppers to top malls

    The retail industry is ever-changing, with shoppers now looking to malls as a place of both business and socialization. A constant evolution of attractions is needed to entice them to visit a center and then keep them coming back on a consistent basis.

    Savvy mall owners are challenged to practice smart retailing and deliver creative, on-trend marketing tactics when leasing, marketing and operating shopping centers.

  • The post-omnichannel world

    In the 1990s, when the Internet and eCommerce created a tangible link between modes of shopping that had previously been isolated (stores and catalogs), retailers struggled with how to understand, measure, and connect with shoppers in multiple ways.

    It was out of this confusion that the concept of “multichannel” was heralded as retail’s saving grace, and soon, retailers were all abuzz with cross-channel shoppers.

    Fast-forward a few years and retailers began scratching their heads wondering why their “multichannel” initiatives hadn’t delivered the stunning ROI they were pro

  • Facility services trends: More with less

    Do more with less. That’s an overall trend in retail facilities services, where retailers have less resources to run their properties even as they come under pressure to increase service levels while also reducing costs.

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