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Data & Analytics

  • Target site overwhelmed by Cyber Monday traffic

    For the second time this year, Target’s e-commerce site crashed due to exceptionally high levels of activity related to a major sales promotion.

    The Target site went down the morning of Cyber Monday, Nov. 30. According to reports, the crash was actually a controlled restriction of the site by Target in response to extremely heavy volumes of visitors looking for holiday bargains.

  • Spotlight on Lowe’s Innovation Labs: Q&A with executive director Kyle Nel

    Chain Store Age recently spoke with Kyle Nel, executive director of Lowe’s Innovation Labs, who discussed the mission and activities of the retailer’s proprietary technology development center.

  • Retailers: Find the Marketing Payoff in Your Data

    In a field rich with potential customer data, retail marketers are feeling more data-wealthy than ever as data big and small seem to rule the world. Meanwhile, though, the promise of all this data has lured more than one retailer into a frustrating marketing technology maze that didn’t pay off as planned, sending them in too many directions for too long to cost-efficiently find the customer magic they were promised.

  • Top three things retailers can do when a site goes down

    Several retailers, including Neiman Marcus, had site issues this past Black Friday weekend. Here is some advice from the folks at Dynatrace, an application performance management software company, on the top three things retailers can do when things go bad online.

  • Olive Garden brings digital to the table

    Olive Garden is adding a new omnichannel twist to its traditional Italian dining experience.

    The casual dining chain has completed rollout of Ziosk tabletop tablets at more than 800 restaurants nationwide. Ziosk's seven-inch touchscreen tablets allow Olive Garden customers to browse the menu, order drinks, appetizers and desserts, and pay checks. The tablets also feature interactive activities such as trivia games.

  • Retail Real Estate Insights. For Retailers. By Retailers.

    American casual dining chain Red Robin has experienced nearly half a century of growth and prosperity. From the time the first Red Robin was established in Seattle in 1969, the brand has evolved to become a popular success and a familiar presence in cities and towns across the country. Today, there are more than 520 Red Robin locations nationally, and the brand is well known for its gourmet burgers, family atmosphere and quality beer options.

  • Mashable, Visa mix it up for e-commerce

    Digital media company Mashable and Visa are doing a little mashing of their own to launch a new online retail entity.

    The two companies have launched the Mashable Shop, an e-commerce storefront accessible via the Mashable media site. Mashable Shop offers both original apparel and accessories, as well curated technology products and select merchandise from Williams-Sonoma. The Visa Checkout online payment service will be the exclusive form of payment.

  • Cyber Monday looks strong out of the gate

    Early indicators point to retailers having an historically strong Cyber Monday.

    According to the Adobe Digital Index, as of 10 a.m. ET on Monday, Nov. 30, Cyber Monday online sales had already reached $490 million. Considering Cyber Monday online sales in 2014 reached a total of around $2 billion, and early Cyber Monday sales were tracking ahead of the prior year by 14%, this is a very possible start to a record-breaking day.

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