Data & Analytics

Customers searching for last-minute holiday gifts on the Internet may come up empty-handed.

According to data from the Adobe Digital Index, on Monday, Dec. 21, the overall out-of-stock rate for e-commerce sites was 14%. This ties the online out-of-stock rate for Cyber Monday (Nov. 30) and means that more in one in 10 items displayed on retailers’ e-commerce sites was unavailable for customers who attempted to make a purchase.

Retailers and hospitality enterprises have a weak point unique to their business – the point of sale (POS) device. Despite significant investment in security, it’s still too easy for cybercriminals to access corporate networks via POS.

POS devices handle most of the payment card transactions around the world for retailers, restaurants, hotels, grocers, and gas stations. Because these systems are highly interconnected and accessed by numerous employees and other devices, they remain a highly lucrative target for organized cybercrime.

When it comes to reaching today’s consumers, Richardson, Texas-based vertical specialty apparel/accessories retailer Fossil Group Inc. is not living in the past.

“We are focusing on image creation for our social promotions,” said Jencey Keeton, marketing manager, digital branding and global marketing for Fossil, during an interview with Chain Store Age. “Images are now the way consumers are speaking. To be relevant, social platforms must include images.”

Security technology specialist Tyco International plc is continuing to expand its focus on providing store analytics to retailers.

Tyco has reached a definitive agreement to acquire ShopperTrak, a global provider of retail consumer behavioral data and location-based analytics, for approximately $175 million in cash.

Based in Chicago, ShopperTrak provides customer traffic and related intelligence to more than 1,200 retailers in 97 countries.

Specialty beauty retailer Sephora is getting a better look at the merchandise its stores will need.

Off-price retailer Burlington Stores named the former president and COO of Bright Horizons Family Solutions as the newest member of its nine-person board.

Mary Ann Tocio, former president and COO at Bright Horizons, joins the Burlington board following a 23 year career at the child care company. She retired in July 2015.

“Now Trending” is an exclusive online series to chainstoreage.com, featuring trending topics that impact the retail real estate landscape.

Duluth Holdings built its brand online and now, fresh of its first quarter as a public company, the quirky apparel retailer thinks it could open as many as 100 stores.