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Data & Analytics

  • What categories capture mobile consumers?

    Shoppers on the go show distinct preferences in the types of products they engage with.

    According to a study of 10,000 U.S. websites across 24 categories by website/mobile analytics provider SimilarWeb, cosmetics sites such as Ulta (76% of online visits from mobile devices) and Sephora (69% mobile share), have helped the beauty and fitness sector achieve a market-leading 67.25% share of all its visits via mobile phones, in comparison to desktop visits.

  • Wayfair to hire 450 for Texas service center

    Wayfair is opening a new customer service center in Texas as it scales operations to service its rapidly growing customer base.

    “Wayfair’s steadfast commitment to exceptional customer service has helped fuel the incredible growth of our business as more people discover a new and better way to shop for home furnishings,” said James Savarese, COO, Wayfair. “We look forward to expanding our operations to the Bryan-College Station area as we welcome new talent to our world-class customer service team.”

  • Tips to get your customers from browse to ‘buy’

    One in three consumers has changed brands because of the information they found while shopping online, according to research from Google.

    That means that great product content can make or break your brand’s online presence. Unfortunately, many brands struggle with how to make sure that their product content is accurate and meets not only shoppers’, but retailers’, needs, as it is hard to do both well.

  • Learning to love mobile in age of enterprise apps

    A disconnect between brick-and-mortar retailers and their mobile strategies could be hurting sales.

  • Instacart exec talks online delivery

    Retailing Today's sister publication Chain Store Age recently spoke with Vishwa Chandra, VP of retail accounts for Instacart, to get a better sense of the current and future state of online delivery.
     
    What is driving growing consumer interest in online delivery?

  • Online groceries are habit-forming

    Although not many consumers are currently shopping for groceries online, those who do are likely to be repeat customers.
     
    According to “The 2016 Online Grocery Shopper,” a survey of more than 500 U.S. online consumers from Toronto-based grocery technology provider Unata, 8% of consumers bought groceries via Internet in 2015.

    However, 93% of those shoppers said they are “likely” or “very likely” to buy groceries online in 2016.
     

  • CBRE to expand large-format retail management

    Los Angeles -- CBRE Group announced that Mark Hunter has joined the company as managing director of retail asset services, the Americas. Hunter will assist CBRE in expanding its industry services for third party management of retail properties further into the mall sector. He will lead CBRE’s offering of services such as asset management, leasing, accounting, consumer marketing and development for malls generally exceeding 500,000 sq. ft.

  • Everybody loves Ollie’s, offer size increased

    Demand for shares of Ollie’s Bargain Outlet is such that the retailer has increased the size of a secondary offering.

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