Data & Analytics

Amazon.com product sales slow, but not services
Amazon.com’s sales growth in the first quarter continued to outpace the overall e-commerce growth rate, especially Web services, but expenses related to interest and currency exchange caused the online leader to report a $57 million net loss.

Total sales for the quarter ended March 31 increased 15% to $22.72 billion but a strengthening of the U.S. Dollar caused a $1.3 billion currency exchange headwind. On a constant currency basis, which is how global retailers like to analyze their business, sales increased 22%.
eBay beats Street with Q1 results
San Jose, Calif. – eBay Inc. topped Wall Street expectations for both profit and revenue in the first quarter of fiscal 2015. Growth in transactions and efforts to control expenses helped produce net income of $626 million, compared to a net loss of $2.33 billion the same quarter a year earlier.

Study: Online retailers expect to increase revenue 17%

King of Prussia, Pa. - Retailers anticipate accelerated growth for 2015. According to a study from eBay Enterprise, an eBay Inc. company, 72% of more than 1,000 online retailers surveyed anticipate online revenue to increase by 17% in 2015.

Confidence in commerce infrastructure is also high, with 95% of respondents stating they are very or somewhat confident their e-commerce experience meets consumers’ needs and expectations.
Chili’s selects NoWait to ease waiting in line

Dallas – Waiting in line is probably the least appetizing part of the dining out experience. That is why Chili’s Grill &Bar has selected the NoWait mobile network to power its new mobile waitlisting app.

Rolling out nationwide in summer 2015, NoWait enables guests to search local Chili's restaurants, understand the wait time to be seated and add their names remotely to a restaurant's real-time seating list. Customers will also be able to track their place in line and show up when their table is scheduled to be ready.
Magento expands capabilities

King of Prussia, Pa. - eBay Enterprise, an eBay Inc. company, is releasing Magento Enterprise Edition 1.14.2. Magento’s new solutions include new automated product category sorting capabilities, integration of Google Tag Manager, and access to new automated functional tests.

In addition, the Magento Mobile Software Development Kit (SDK) enables retailers to create custom iOS applications, as well as provides a sample app that merchants can customize to accelerate their development.
Orangetheory Fitness coming to Long Island shopping centers

Jericho, N.Y. - Orangetheory Fitness, a fitness studio that uses heart-rate monitoring technology and interval training to improve and increase the workout experience, is expanding in Long Island. The fitness studio’s upcoming New York expansion includes Syosset at the Syosset Corners Shopping Center and in Melville in Melville.
Study: Amazon dominates U.S. smartphone shoppers

Seattle - While Amazon is winning the battle for smartphone shoppers in America, it has yet to achieve the same dominance in at least 10 other countries internationally. This is the key finding of a monthly report from Informate Mobile Intelligence that tracked and measured consumer use of smartphones in 12 countries during February 2015.

The new report reveals shopping apps as having the highest penetration in the U.S. at 60%, followed by India at 46%. The other 10 countries measured, by comparison, only had a median reach of about 18%.
Survey: Ace is nation’s most favorite home improvement chain

Louisville, Colo. -- Ace Hardware is America’s favorite home improvement store and Costco is the favorite for home furnishings, according to a new nationwide survey by Market Force Information. The findings are based on consumers’ satisfaction levels and their likelihood to recommend the retailer to others.

In the home improvement sector, Ace Hardware earned the top spot with a composite loyalty score of 61% (out of a potential 70%). Menards came in second, at 50%, followed by Lowe’s, Home Depot and Walmart.
Sam’s Club adds new services for its small-business members

Bentonville, Ark. -- Wal-Mart's Sam's Club division is launching new, high-value services for small-business owners as it looks to differentiate itself from Costco while fending off competition from well-capitalized online startup Jet.com.
Survey: U.S. in no rush to buy wearable devices

Charlotte, N.C. -- Shoppers in the United States are in no hurry to buy a wearable device, according to a survey by Carlisle & Gallagher Consulting Group, a business and technology consulting firm exclusively focused on the financial services industry. The findings suggest that future adoption of the technology will be driven by attractiveness, alerts and payments functionality.
Kohl’s celebrates Earth Day with volunteerism, ongoing sustainability efforts

Menomonee Falls, Wis. -- Thousands of associates from Kohl’s Department Stores are celebrating Earth Day by volunteering in their local communities during the company’s sixth annual National Go Green event today through the end of June.
Gap, CVS and Target make corporate responsibility list

What’s wrong with the retail Industry? Corporate Responsibility Magazine is out with the 2015 version of its 100 Best Corporate Citizens and only three, that’s right, only three retailers were worthy of inclusion on the list.