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Supermarkets dominate this ranking
When it comes to the customer experience, one retail segment stands out above all others.
Supermarket chains took 13 out of the top 20 spots in the sixth annual Temkin Experience Ratings, with regional grocers Publix and H-E-B earning the highest overall scores. Other supermarket chains in the top 20 were Save-a-Lot, Kroger, Wegmans, Aldi, Food Lion, Shop Rite, Giant Eagle, Trader Joe’s, Wawa (classified as a supermarket by Temkin), Winn-Dixie and Hy-Vee.
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Home Depot offers $19.5 million in breach settlement
The Home Depot Inc. has reached a tentative settlement of consumer claims regarding a 2014 data breach that may have exposed personal and financial information of more than 50 million consumers.
Home Depot agreed to pay $13 million to reimburse affected consumers for out-of-pocket expenses and spend at least $6.5 million to offer 18 months of identity protection services for holders of cards that may have been exposed. The retailer also agreed to improve its data security and to hire a chief information security officer.

