Data & Analytics

A major Canadian grocery chain has a new partner in its quest to improve its omnichannel capabilties.

Metro Inc. has partnered with XCCommerce Inc. to install XCCommerce’s Promotion Solution Suite in support of Metro’s omnichannel promotion and targeted coupon strategy.

Omnichannel may not be Netsuite CEO Zach Nelson’s favorite word, but that didn’t stop him from using it extensively and sharing a vision of what it means during the cloud commerce leader’s annual SuiteWorld conference.

East Cleveland, Ohio -- GE Lighting and Qualcomm Atheros, a subsidiary of Qualcomm Inc., have announced a collaboration to bring indoor positioning technology to retailers, allowing the retailers to pinpoint shoppers’ locations and use mobile apps to personalize the in-store experience.

Milwaukee – A lot of pure-play e-commerce retailers have interesting origin stories. According to (dubious) legend, eBay started as a way to buy and sell collectible Pez candy dispensers. Aftcra, an online marketplace for American handmade products, has a verifiable tale of its roots fitting its all-American product selection.

By Ken Westin, Tripwire

For the second time in a year, Sally Beauty Holdings, which owns U.S. Sally Beauty stores, is currently investigating reports of unusual activity involving payment cards used at some of their stores.

By Kevin Hughes, JLL

1. Keep Your Options — And Doors — Open: The Americans with Disabilities Act (ADA) is designed to prohibit discrimination and ensure equal opportunity for people with disabilities. In effect since 1991, it has undergone updates, affecting most commercial real estate in some fashion. In fact, all commercial spaces used by the public – as well as many employee-use areas – are required by law to comply with ADA regulations.

Denton, Texas - Sally Beauty Holdings Inc. has announced it is currently investigating reports of unusual activity involving payment cards used at some of its Sally Beauty stores in the United States. The retailer reported a security breach that may have exposed fewer than 25,000 customer credit card numbers in 2014; media reports indicate this is a separate incident.

New York – American Express is launching a new loyalty program called Plenti. The program lets consumers use loyalty points accrued at one participating retailer and use them at another.

Initial participating organizations include AT&T, Exxon, Macy’s, Mobil, Nationwide, Rite Aid, Direct Energy, Enterprise Rent-A-Car and Hulu. The program is expected to include more brands in additional categories over time.

Toronto - Canadian Tire Corp. is opening its new “'Digital Garage” in Kitchener-Waterloo, Ontario, in Canada's “Silicon Valley North.” The new facility is the second digital innovation lab for Canadian Tire, situated near its Communitech lab, and will allow the company's top digital innovators to develop new in-store and online technologies at a faster pace.

Macy’s and Rite Aid are joining the other major retailers and companies that have partnered with Plenti, the first U.S.-based loyalty coalition  that allows shoppers to earn rewards points through a variety of purchases, from paying a phone bill to filling up at the pump.