Data & Analytics

Overstock.com SVP Stephen Tryon has resigned from his position to pursue interests related to his book, "Accountability Citizenship."

Sears has launched a new service powered by the chain’s Shop Your Way mobile app that enables customers to pick up their online purchases at any Sears store within five minutes of arrival.

Hudson’s Bay CFO Michael Culhane has resigned his spot following a leave of absence from the company. The news comes two weeks after the company brought in Douglas Scovanner as EVP of finance and accounting on an interim basis to support company president Donald Watros, who assumed the role of acting CFO.

Omnichannel is omnipresent in conversations throughout our industry. I heard the term — and the angst, confusion, tests and even some initial successes around it — again and again at NRF’s 2014 BIG Show. In many cases, delivering on omnichannel is a tall order, requiring significant soul-searching for retailers in terms of what it means to them and their customers, often followed by equally significant investments in fundamental areas such as inventory management and customer relationship management systems.

The shortened holiday season and cold weather that hurt many retailers didn’t faze Dick’s Sporting Good, where same-store sales are expected to be double what the company originally forecast.

The nation’s largest sporting goods retailer said same-store sales adjusted to account for a shift in the reporting calendar increased 6% compared to expectations of a 2% to 3% increase.

Demand forecasting, inventory allocation and replenishment — the unsung building blocks of every successful retail enterprise — have gained a new level of respect with retailers striving to deliver the omnichannel experience shoppers demand.

New York -- Shopko is leveraging social media to promote its expanded assortment of national brands. The retailer is holding an eight-week Facebook contest offering participants a chance to win prize packages associated with the featrued brands.

San Francisco -- Gap Inc. posted strong sales for January and issued a fourth-quarter profit forecast that topped expectations.

The retailer said its same-store sales rose 1% in January. Analysts had expected a drop of 1.3%. Net sales for the four weeks that ended Feb. 1 were $899 million, compared with net sales of $1.13 billion for the five-week period ended Feb. 2, 2013.

For the fourth quarter, net sales were $4.58 billion, compared with $4.73 billion a year earlier.

Sport Chek has opened a flagship in the largest shopping mall in North America: West Edmonton Mall, Edmonton, Alberta (Canada). The sporting goods retailer has woven interactive technology and digital installations throughout the 80,000-sq.-ft. space, which is designed to offer a personalized shopping experience that connects consumers to the sports they are passionate about.

Seattle – Amazon.com is reportedly using image recognition technology to allow consumers to wave an iPhone in front of a product and automatically have it placed on their Amazon shopping list. According to the Puget Sound Business Journal, this feature uses the iPhone’s built-in camera, eliminating the need for barcode or QR code scanning.