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Data & Analytics

  • Saks offers online shoppers the human touch

    Saks Fifth Avenue is offering personalized service from store associates to customers beyond the confines of the store.

    Partnering with personalized e-commerce technology provider Salesfoor, Saks is letting online customers create customizable Saks.com boutique pages. The pages contain personally curated assortments of Saks merchandise, accessible through a dedicated URL.

  • Dick's celebrates its in-store Olympians

    Dick's Sporting Goods is launching an emotional omnichannel campaign as part of its sponsorship of Team USA.

    The TV and digital effort tells the story of everyday sacrifices made by Olympic/Paralympic-hopeful athletes, and it prominently features five Team USA Contenders who are currently employed in Dick's stores nationwide.

  • Report: Nordstrom trims IT staff

    As part of a leveling of its technology spending, Nordstrom Inc. has made a reduction in its technology personnel.

    According to Geekwire, Nordstrom recently laid off 10 employees in its technology department.

  • Winter Storm Jonas hurts revenue at Big Lots

    Big Lots says harsh winter weather hurt traffic counts and revenue, but the closeout retailer still posted increases in same-store sales for the fourth quarter.

    Big Lots reported income from continuing operations of $94.7 million, or $1.91 per diluted share, for the fourth quarter ended Jan. 30. Revenue dropped to $1.58 billion from $1.59 billion for the same quarter last year. Same-store sales increased 0.7%.It was the eighth consecutive quarter in which Big Lots has posted positive same-store sales.

  • Tech Bytes: Three Reasons to Consider Direct Store Delivery

    Direct store delivery (DSD), which involves shipping products directly to stores from suppliers and bypassing the retailer’s warehouse or fulfillment center, is not a new idea.

    However, several industry developments have made DSD a more attractive and feasible option in many instances. Here are three reasons for a retailer to consider launching a DSD program.

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  • Staples offers FTC justification for Office Depot acquisition

    Another set of weak quarterly results from Staples and another round of store closures could give the Federal Trade Commission more evidence to support Staples long-running effort to acquire Office Depot.

  • Exclusive Content: Retail Gateways

    While the phrase gateway markets can be a little bit nebulous – and different people have different ideas about the exact list of cities that qualify – the term is well understood to refer to large mature cities with a track record of population growth, great demographics and a strong and diverse economic foundation.

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