Data & Analytics

Amazon.com is serving notice to Apple, PayPal and other leading online payment providers that it is looking to challenge their turf.

The online retail giant is launching a new program called the Amazon Payments Partner Program that enables e-commerce platforms to provide Amazon Payments functionality to their users. Previously, Amazon had made its proprietary payments service available to individual third-party online retailers.

Although Amazon.com recently more than tripled the number of items available via its Amazon Dash buttons and cited some impressive growth statistics, actual use may be relatively low.

According to daily analysis of a panel of more than 4 million online shoppers from digital commerce research firm Slice Intelligence, fewer than 50% of people who had bought a Dash button before Amazon expanded the assortment on March 31 had ever actually made an order using one.

Although Amazon.com recently more than tripled the number of items available via its Amazon Dash buttons and cited some impressive growth statistics, actual use may be relatively low.

According to daily analysis of a panel of more than 4 million online shoppers from digital commerce research firm Slice Intelligence, fewer than 50% of people who had bought a Dash button before Amazon expanded the assortment on March 31 had ever actually made an order using one.

Two e-commerce vets are looking to tackle one of the retail industry’s most vexing problems: returns of online purchases.

David Sobie, former senior VP of marketing & business development at flash site HauteLook, and Mark Geller, former head of mobile at the company (which Nordstrom acquired in 2011), are launching Happy Returns, which seeks to eliminate the “pain” of returns by mail by establishing a network of “Return Bars” in malls and stores where shoppers can return merchandise purchased online and get an immediate refund.

March was a solid month for U.S. job makers, with retailers leading the way.

The retail industry — excluding autos, gasoline and food services — added a solid 40,000 jobs in March, the National Retail Federation reported on Friday. The job market overall saw growth of 215,000 jobs in the month of March.

Retail has added an average of 52,000 jobs per month over the last three months.

Sleek. Minimalist. Innovative. Modern.

Those were among the words used most often by mystery shoppers to describe Apple’s next-generation store, located at Shops of Saddle Creek South in Germantown, Tennessee, a suburb of Memphis.

The shoppers are part of Field Agent, which provides on-location auditing and research via a network of 650,000 “agents” who collect data that can be monitored in real time by its clients. The company deployed several agents to visit and then review the store. The majority of the comments were glowing:

Ace is the place with the helpful hardware folks and now the retailer is extending its classic motto to the digital realm.

As an independently-owned retail cooperative, Oak Brook, Illinois-based Ace Hardware Corp. operates more than 4,400 stores and a distribution network of 14 retail supply centers (RSCs) across the U.S. The company leverages this physical footprint to help meet the needs of online shoppers.

Amazon Prime will now be available as a bundled monthly service for Sprint mobile subscribers, but they will pay for the convenience. According to Re/Code, Sprint users will be able to have the cost of Amazon Prime membership included in their bill. They will also be able to subscribe to the two-day delivery service on a month-to-month basis, at a cost of $10.99 per month. During the course of a year, that equals about 33% more than the normal $99 annual rate. [Re/Code]