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Data & Analytics

  • Coffee giant among first to roll out new media platform

    Starbucks is one of the first brands to leverage a new music and entertainment media platform from PlayNetwork.

    To further increase both customer and employee engagement, Starbucks can now enable partners (employees) to select in-store playlists and provide a uniquely curated listening experience for customers. The chain is using the platform in more than 7,500 U.S. stores.

  • Study reveals new opportunities for retailers in oft-ignored market

    The plus-size market is being reenergized by a new demographic.

    Teenage females in the United States are changing when it comes to the types of clothing sizes they are purchasing, according to the 2015 Women’s Special Sizes Study from The NPD Group.

  • Winning with experience one customer at a time

    The world’s greatest golfers will gather soon in Augusta, Georgia, for the 80th annual Masters golf tournament, an event with has many similarities to the retail industry and one that serves as a source of inspiration as we look to grow the PGA TOUR Superstore.

    Around every turn on the picturesque course, golfers are faced with new challenges and opportunities that require them to balance the risks and rewards of their decision-making against their ability to execute shots all while striving to prevail over a field of unmerciful competitors.

  • Study: Chip cards show impressive growth

    Six months after the Oct. 1, 2015 deadline for migration to the Europay, MasterCard, Visa (EMV) chip-based payment card standard, retailers and consumers are demonstrating a fast rate of adoption.

    According to new data MasterCard has released on usage rates of its EMV-compliant payment cards, 67% of U.S.-issued MasterCard-branded consumer credit cards now feature chips. This represents a 51% increase in the number of consumer credit cards with chips in market since the Oct. 1, 2015 liability shift.

  • Walmart cardholders to get cash rewards

    Walmart is launching a new tool to give shoppers more reasons to use their Walmart credit and prepaid cards. 

    The retailer is rolling out a new, simplified rewards program to bring more value to the everyday purchases customers make using the Walmart family of credit and prepaid cards. Walmart's new 3-2-1 Save cash back program will provide all qualifying cardholders in the U.S. and Puerto Rico with the opportunity to earn rewards for purchases they make, including:

  • Exclusive: eBay Enterprise: Retailers enter new fulfillment era

    Chain Store Age recently spoke with Stefan Weitz, head of product and strategy at eBay Enterprise, about the changing nature of omnichannel retail and what it means for fulfillment strategies.

    How important is it for today’s retailers to have omnichannel fulfillment capability?

  • In a hurry? Amazon wants to help

    Amazon Prime members looking to quickly reorder goods have an expanded assortment at their fingertips.

  • Bedding retailer names new execs to revive growth

    Select Comfort, operator of 490 Sleep Number stores, named several executives to key new roles following a supply chain disruption that cause fourth same-store sales to plummet 30%.

    Select Comfort named Suresh Krishna to the role of senior VP and chief operations, supply chain and lean officer, effective April 11. He will report directly to CEO Shelly Ibach and assumes responsibilities previously held by Kathy Roedel. She served as executive VP and chief services and fulfillment officer and will retire effective April 7.

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