Data & Analytics

BEACONS AT YOUR COMMAND
GameStop uses beacons to put customers in charge of store promotions

Retailers often use in-store beacons to push promotions to customer mobile phones as they pass by. But video game retailer GameStop Corp., which operates more than 4,200 U.S. stores, takes a different approach.

“In the store, we have multiple pieces of signage marking the location of beacons,” said Charlie Larkin, senior director of GameStop Technology Institute, the retailer’s in-house IT development center.
FIVE STEPS TO COMPLIANCE
Tom Lichford, VP retail technologies, NRF, recommends retailers seeking to achieve compliance with upcoming October 2015 EMV mandate take the following five steps:

1. CUSTOMER EXPERIENCE: “No matter what, start with customer experience,” advised Litchford. Retailers need to determine such factors as whether they will use self-service or traditional POS, customer prompts and screen displays, and how checkout speed will be impacted.

EMV Deadline Approaching

The upcoming Oct. 1, 2015, mandate for U.S. retailers to adopt POS systems that can securely accept and process transactions using EMV (Europay, MasterCard, Visa)-compliant, chip-based payment cards is fast approaching. Retailers that are not in compliance with the mandate after that date will be held liable for any fraudulent transaction committed with a chip-based card.
Hot Concepts & coming attractions

From international brands dropping anchor on U.S. shores and online players expanding in the physical space to familiar names with new formats and traditional start-ups, there is no lack of new concepts in the brick-and-mortar arena. Here’s a look at some with the biggest buzz.

TreeHouse

An Austin, Texas-based home improvement retailer with a green conscience and niche positioning is ready to branch out. TreeHouse opened in late 2011 in Austin’s Westgate Shopping Center, and has been thriving ever since.
GNC has weak Q1

Pittsburgh – GNC Holdings Inc. demonstrated some weakness during the first quarter of fiscal 2015 with shrinking profit and revenue. Net income dropped 9% to $63.27 million from $69.9 million a year earlier, driven by rising selling, general and administrative (SG&A) expenses.

Net revenue fell slightly to $670.25 million from $674.46 million. Same-store sales decreased 4.1% in domestic company-owned stores (including GNC.com sales). In domestic franchise locations, same-store sales decreased 1.5%.
Whole Foods partners with Instacart for Mother’s Day delivery

Austin, Texas - Whole Foods Market and Instacart are partnering to make it more convenient to show Mom how much you love her this Mother’s Day. Using the Instacart service, Whole Foods will deliver flowers in as little as one hour across 15 major U.S. metros, along with a selection of other gifts.
West Marine slightly shrinks loss in Q1

Watsonville, Calif. – West Marine Inc. slightly shrunk its net loss to $10.3 million in the first quarter of fiscal 2015 from $11.4 million in the same period a year earlier. Cost of goods sold and selling, general and administrative (SG&A) expenses combined to total more than net revenues.
Rite Aid same-store sales rise 3% in April

Camp Hill, Pa. – Same-store sales increased 3% in April 2015, compared to the same month a year earlier. April front-end same-store sales, which were negatively impacted by 0.9% due to a shift in the timing of Easter, decreased 0.5%.

Pharmacy same-store sales, which included an approximate 1.45% negative impact from new generic introductions, increased 4.6%. Prescription count at comparable stores increased 1.8% from the prior-year period.
Study: Retail merger activity surges in Q1

New York - The U.S. retail and consumer sector experienced a strong first quarter in 2015 for merger & acquisition (M&A) activity, which was driven by seven megadeals (deals with a value of more than $1 billion). According to PwC's U.S. retail and consumer deals insights report, 39 deals were announced for the quarter (with values more than $50 million), up 11% from fourth quarter 2014, but down 9% from first quarter 2014.
True Religion supports omnichannel innovation with Epicor

Los Angeles - True Religion has expanded its partnership with Epicor to support omnichannel and digital innovation initiatives. The specialty apparel retailer has selected modules including the Epicor QuantiSense Retail Business Intelligence solution, and the Epicor ShopVisible cloud retail order management solution.
Tech Guest Viewpoint: Five Things to Consider for SKU Onboarding

By Mihir Kittur, co-founder and chief innovation officer, Ugam

2015 is seeing enormous growth in the number of product SKUs listed online, and e-commerce and content managers will be tasked with the rapid onboarding of those SKUs. However, adding SKUs alone won’t be enough; they also need to have the right assortment and the right price and deliver a better shopper experience.
Stop & Shop to turn food waste into energy

Quincy, Mass. -- Stop & Shop has broken ground on the company’s first anaerobic digester at its distribution center in Freetown, Massachusetts. The state-of-the-art digester will turn food scraps into clean energy.

As part of its sustainability efforts, Stop & Shop plans to donate and divert as much food waste and unsold food as possible to regional food banks and farms. But food that cannot be donated will be sent to the digester. The supermarket retailer has set a long-term goal to divert 90% of waste going to landfills.