Data & Analytics

Retailers using the BigCommerce e-commerce platform will soon have access to a vastly expanded consumer base.

eBay and BigCommerce are launching a strategic relationship to enable BigCommerce merchants to seamlessly list their products and manage their inventory on the eBay marketplace. BigCommerce customers will have access and exposure to more than 162 million global active eBay buyers, who will be able to shop from an expanded product and seller assortment.

Kroger showed its tendency to promote longtime executives to key senior leadership roles again with the naming of a 32 year veteran to serve as president of its 138 store Smith’s division based in Salt Lake City.

Kenny Kimball was elevated to the role of president of Smith’s after previously serving as VP of operations. Kimball joined Smith’s in 1984 as a courtesy clerk and succeeds Jay Cummins who announced his retirement in February. Kimball assumes his new responsibilities April 30.

Pilot Flying J, the largest operator of travel centers in North America, is upgrading the indoor and outdoor lighting at select locations.

The company has entered into an agreement with Cree for an LED retrofit of interior and exterior lighting, to include parking lot canopies, downlights and area luminaires for various new and existing travel centers. The program is underway, with retrofits completed at nearly 100 Pilot and Flying J Travel Centers to-date and plans to roll out dozens of new stores annually over the next five years.

Home Depot’s is touting improved omnichannel capabilities and an innovative product offering as its seventh annual “Spring Black Friday” sales event gets underway.

Rite Aid on Friday reported revenues of $8.3 billion for its fourth quarter ended Feb. 27, representing an increase of 20.8%. Retail Pharmacy Segment revenues were $6.8 billion and decreased 0.3% compared to the prior year period primarily as a result of a decrease in same-store sales. Pharmacy Services Segment revenues were $1.5 billion.
 

Half of retailers are unprepared for future labor challenges.

That’s according to a new survey of more than 250 U.S. store managers by JDA Software Group, which finds that a perfect “labor” storm is brewing for retailers — one fueled by ever-expanding customer needs, increasing complexity and new and shifting labor regulations.

Arby’s Restaurant Group Inc. is naming Darla Morse as new CIO, effective April 18.

Morse will report directly to Paul Brown, CEO. She joins Arby’s from SeaWorld, where as CIO she led the technology teams supporting all 12 SeaWorld parks and corporate headquarters. Morse has more than 22 years of total technology experience, with previous positions in a variety of roles for Walt Disney World.

Value and communication are the keys to winning over millennial consumers, according to a survey of 600,000 consumers conducted by J.D. Power.

The 2016 survey polled more than 634,000 consumers, including 126,315 millennials and 246,594 Boomers. Pete Trujillo, senior manager of industry analytics at J.D. Power, hosted a webinar this week to highlight data from the survey, titled "Millennials Insight Report: The Customer Experience Perspective."