Data & Analytics

Retailers are certainly attuned to the importance of mobile technology in today’s store environment. Customers who live mobile-enabled, “constantly connected” lifestyles expect the seamless mobile-physical overlap that exists in other parts of their lives to also be readily available when they enter a store.

However, when designing an in-store mobile experience, retailers typically focus their efforts squarely on the software side of the equation.

Along with increased sales and profits, the holidays also bring retailers increased strain on their networks. Fortunately, there are a number of steps retailers can take to keep their networks secure, scaled and operational throughout the busy holiday season. Jay Yanko, retail global practice leader for Verizon Enterprise Solutions Group, has advice to keep the holidays networked and bright.

When it comes to security, Yanko said the same rules that apply the rest of the year apply during the holidays.

“The majority of holiday security issues are basic,” said Yanko.

When a retailer includes the word “brain” right in its name, a certain level of operational intelligence is expected.

Common industry wisdom holds that by the time the holidays actually come around, merchandising and marketing plans have been in place for several months or more.

Everyone has had the disappointment of being promised something great for the holidays, and then for one reason or another not getting it. Men’s Wearhouse Inc. goes to great lengths to ensure that if a holiday promise is broken, it’s not because of any shortcomings on its end.

The Houston-based, 1,750-plus-store specialty men’s apparel retailer collaborates with supply chain management solutions provider United Parcel Services Inc.

For consumers, “holiday planning” means creating shopping lists and perhaps deciding whether to invite your annoying uncle to the family festivities. For retailers, holiday planning means organizing and optimizing the entire enterprise to adequately handle a sustained period of increased consumer demand.

Retailers open spaces dedicated to the connected home

Sears and Target have looked into the future (a future that some would say is already here) of residential living, and it’s “connected.” The two retailers have both opened spaces that showcase the concept of the connected home — a house where, put simply, appliances and accessories come with digital sensors that connect to the Internet and can be controlled from anywhere via a smartphone.

These so-called “smart” devices span a range of categories, from washers and refrigerators to safety and

Facebook and Twitter don’t have the power to move mountains (not yet anyway), but one thing is certain: Retailers are not only listening to the conversations going on out there about their brands, but, increasingly and when it makes brand-sense, acting on them. At least the smart ones are.

Consider Topshop. The global fashion retailer came under fire for using ultra-thin mannequins in its stores.

Westlake Village, Calif. – Target Corp. may be exiting the pharmacy business, but the retailer is doing so on a high note.

According to the new 2015 U.S. Pharmacy Study from J.D. Power, Target, which in June announced it would sell its pharmacy business to CVS Health for $1.9 billion and rebrand its nearly 1,700 prescription departments as CVS/pharmacy, ranked highest among mass merchandiser pharmacies.

Minneapolis – Target Corp. is doing a little shopping of its own with a new sourcing solution that gives its buyers an online shopping-like experience.

The mass merchandise giant is utilizing RangeMe, a solution that lets suppliers upload their products with supporting information such as a pitch video, pricing and photos.