Data & Analytics

If you think holograms are a thing of the future, then the future has arrived. Innovative companies are developing solutions that leverage holographic displays to attract and engage distracted customers. Another startup is riding the customization bandwagon to deliver perfectly fitting denim, while still others are offering ways to improve your loyalty program, make in-store checkout as painless as possible, and deliver consumer insights that are fresh — not five months old.

Retailers can learn how to develop a strategic process for reducing one of their major facility operating expenses — energy — at Chain Store Age’s upcoming webinar, Understanding and Controlling Energy Costs in Retail.   

Mobile retailing’s time has arrived.   Mobile devices are beginning to dominate the commerce landscape, and retailers ready to capitalize on this trend will be successful at driving transactions for the shopping seasons to follow.  

The real retailer winners are those that truly “listen” to their customers, and then use learned details to motivate consumers to shop.   By perfecting this practice, Amazon.com has earned the highest amount of mentions and awareness across social networks, and Tiffany & Co. was the most passionately and positively discussed brand.  

Tiffany & Co. has hired Mark Erceg to become its next executive VP and CFO, effective Oct. 18, 206.   Erceg, 47, who will be responsible for the company’s worldwide financial, indirect procurement and information technology functions, replaces Tiffany’s former CFO who left the retailer in May.   Previously, Erceg was with Canadian Pacific Railway Limited, where he has served as executive VP and CFO since May 2015.  

When mobile shoppers care enough to send the very best, they trade Hallmark cards in favor of digital gift cards.  

A new study from RBC Capital reveals that reversing Banana Republic’s ongoing sales decline is not going to be an easy fix for Gap Inc., reported thestreet.com.
 
In the survey, 48% of millennials polled said they disliked the chain compared to 22% who said they liked it. A majority of non-millennials also said they disliked the brand.
 

Target shoppers will be doing real cartwheels next time they launch their discount app.

The mass merchandiser quietly launched an experimental customer loyalty program that allows shoppers to rack up points during store visits. Called “redperks” on the company’s Website, the program rewards Target shoppers with 10 points for every dollar spent in stores. Once shoppers hit 5,000 points, they can choose their reward.