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Lower costs boost Rent-A-Center profit
Plano, Texas – Reductions in labor hours and store expenses, as well as a sourcing and distribution initiative, helped boost profit at Rent-A-Center Inc. in the second quarter of fiscal 2015. Net income rose 31% to $23.15 million, from $17.68 million the same quarter a year earlier.
Consolidated revenue also performed well, growing 6% to $815.34 million from $768.43 million. Consolidated same-store sales increased 7.5%, aided by especially strong performance in Mexico stores. -
In-store experience evolves with customer expectations
Customer expectations of the store have changed dramatically in the last few years as constant connectivity has changed the way consumers live their lives. Johann Wrede, senior director of solution marketing for SAP, recently discussed the evolution of the in-store experience with Chain Store Age.
1. How have customer expectations for the in-store experience changed in the last few years?

