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Supermarket chain down under upgrading checkout experience


Coles Supermarkets, one of Australia’s largest supermarket retailers, is deploying a new solution to improve customer checkout experiences and operational efficiency.

The retailer is adding NCR’s RealPOS XR8 as its future POS terminals. Coles also plans to upgrade more than 4,000 POS units in the next financial year.

The XR8’s compact design allows it to fit into nearly any retail environment, while its unique new design enables front or rear peripheral configuration, which simplifies cabling and service accessibility, according to NCR. In addition, all input/output connections are behind a locking door for added security. NCR’s image recovery button lets store associates easily restore a corrupt POS system within seconds.

“As our long established partner, NCR provides us with innovative solutions that allow us to deliver the best retail experience to our customers,” said Nick Delija, IT general manager at Coles. “NCR’s latest innovations, such as the NCR RealPOS XR8, make serving customers faster and easier while allowing us to use a single platform for conventional and assisted checkouts.”

NCR is supporting Coles in its store checkout operations with a range of innovative hardware and software solutions. Coles operates more than 780 stores and processes more than 20 million customer transactions each week.

NCR provides advanced point-of-sale technology for Coles Supermarkets and Coles Express stores.
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