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Data & Analytics

  • Target’s start-ups make their pitch

    Eleven retail tech startups took the stage at Minneapolis’ Orchestra Hall on Tuesday in front of nearly 1,000 people. The goal? Deliver the pitch of a lifetime.  

  • Windsor uses cloud to optimize operations, support expansion

    Omnichannel success depends on the ability to scale operations to keep up with consumer demand.  

  • Wal-Mart closes Jet.com deal

    It’s official: Wal-Mart is ready to service a new online customer base.   Wal-Mart’s acquisition of Jet.com was finalized yesterday, a move that extends the chain’s already vast digital presence.  

  • Pennsylvania center gets innovative traffic control system

    The new Hamilton Crossings shopping center in Lower Macungie Township, Pennsylvania, will benefit from an innovative new traffic control system that manages signal timing based on continuously monitored traffic volumes.   The system allows traffic approaching the center from a major artery to the mall “largely unstopped” by lights, township engineer Alan Fornwalt told Allentown’s Morning Call.  

  • Five reasons why Walmart bought Jet.com

    With its deal to buy Jet.com officially close, Walmart CEO Doug McMillon decided to answer a question that many folks have been asking: Why Jet.com?   In a blog on its website, McMillon listed the top five reasons it bought the online startup. The top reason: to better serve Walmart customers and reach new ones.  

  • Dunkin’ Donuts opens milestone store

    It’s 12,000 stores and counting for Dunkin’ Donuts.   The chain on Tuesday opened its 12,000th restaurant worldwide, in Riverside, California. The new location is part of Dunkin’s strategic westward expansion.    It plans to open more than 30 new restaurants in California this year with plans for about 300 new locations total to be developed in the state over the coming years.  

  • Express beats customer expectations through outsourced services

    Omnichannel has pushed the envelope on customer expectations, and retailers need to deliver — literally.   Express is not only meeting customer expectations, it is exceeding them by outsourcing its fulfillment and freight operations to Radial. The omnichannel technology and operations provider’s Richwood, Kent.-based fulfillment center features space specifically built out to support Express’ back-end omnichannel needs.   

  • Helzberg strives for multichannel VIP customer experiences

    Helzberg Diamonds is committed to “making people feel loved.”   By adopting a set of multichannel customer experience management solutions, the jeweler is taking the next step to “wowwing” its shoppers with more personalized customer service cross-channel.   
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