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Data & Analytics

  • Hhgregg has holiday sales disaster

    Same-store sales declined 11% at Hhgregg during the company’s third quarter ended Dec. 31 with the retailer of appliances, electronics and furniture citing competitive pressures as the source of weakness.

  • Two key roles filled at eBags as Q4 sales set record

    Online accessories retailer eBags continues to build out its senior leadership team with the newest hire filling the roles of CFO and COO.

  • Brookstone opens first overseas store, in China

    Brookstone kicked off the new year by opening a store in one of the largest retail shopping centers in Nanjing, China. Additionally, the retailer opened three in-store shops in Funtalk Telecommunication's locations in Beijing and Shanghai.

    After its initial entry into China, Brookstone will pursue a strategy to open up independent shops in airports and high-speed railway stations, according to Piau Phang Foo, global VP of the Sanpower Group and chairman of Brookstone. (The Sanpower Group, a multi-national conglomerate based in China, acquired Brookstone in 2014).

  • Sandwich chain slices deep into site selection

    Cousins Subs, a regional sub sandwich retailer with more than 100 locations in Wisconsin and Arizona, knows that a bigger sandwich isn’t better unless it has the right ingredients.

    Menomonee Falls, Wisconsin-based Cousins is taking the same approach to corporate growth that it takes to increasing the size of its sandwiches. Cousins is partnering with customer analytics platform provider Buxton to develop site selection strategies based on core customer insights. Buxton will also identify new real estate growth opportunities for Cousins Subs in the Midwest.

  • Lowe’s knows there’s no place like home

    On the heels of adding new security features to its Iris connected home device, Lowe’s is further expanding its presence in the connected home market.

  • Online retailers have happy New Year

    All was not quiet on New Year’s Day for online retailers and their customers.

    According to Verizon Retail Index data, broadband traffic attributed to e-commerce shopping activity reached new heights over the New Year’s holiday weekend (Jan. 1-3). E-commerce traffic posted highs of 28%, 32% and 36% respectively above average daily levels on those three days – a similar pattern to the prior year. Notably, Sunday posted the highest activity of the season to date which is consistent with a trend identified by Verizon during the 2014 season.

  • Tourneau gets with the times

    For luxury watch retailer Tourneau, brick-and-mortar historically took precedence over online operations.

    The New York-based retailer is known for having long-tenured associates with deep knowledge. This emphasis on the in-store experience often left digital commerce overlooked among the company’s strategic priorities.

    However, recognizing that the modern consumer now expects a seamlessly blended experience that crosses the physical and digital channels, Tourneau is entering the omnichannel world with help from Demandware.

  • Marsh Supermarkets makes it personal

    Marsh Supermarkets, a regional grocer with 73 stores in Indiana and Ohio, needs to know its customers especially well to compete with larger supermarket chains.

    To that end, Indianapolis-based Marsh is partnering with targeted marketing software vendor inStream to provide personalized, targeted offers on the front of consumer receipts. InStream drives customer engagement and sales via personalized targeting based on customer-specific purchase data.

  • Children’s Place listened to shareholders, makes changes

    Following a contentious exchange with a large shareholder in 2015, Children’s Place is changing a key provision of its bylaws that allows investors to nominate directors and allowing a vote on several other measures shareholders identified as concerns.

  • Pep Boys hears the voice of Instagram users

    “Listening” on a visual platform such as Instagram might seem like an oxymoron, but there is no paradox in Pep Boys’ success in this endeavor.

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