Data & Analytics

Wendy’s reveals source behind breach — and it was a familiar one
The Wendy's Co. is offering an update on a cyberattack it first reported in February 2016, and it contains some decidedly unsurprising details. Wendy’s believes the breach resulted from third-party service providers' remote access credentials being compromised. This allowed access, and the ability to deploy malware, to some franchisees' point-of-sale systems. To date, Wendy’s said there has been no indication that any Company-operated restaurants were impacted.
Worldpay partially admits to Etsy outage
Payment processing platform Worldpay isn’t naming names, but appears to be owning up to playing a major role in the Etsy transactional outage. Since July 1, what Etsy has described as a third-party payments processing issue has stalled thousands or even millions of online transactions. In a running thread on the online marketplace’s “Bugs” community forum, some users have been posting that their delayed orders have gone through, but others still complain of inability to process payments.

PetSmart dives into seamless fulfillment

PetSmart is ensuring that it has the right back-end infrastructure to support front-end omnichannel commerce.
Local hardware chain takes on global security threat

Operating seven stores, McLendon Hardware Inc. may not seem like a top target for a customer data breach. However, the Renton, Washington-based chain understands that no retailer of any size is immune to the risk of having sensitive customer data stolen by cybercriminals. That is why McLendon utilizes an Epicor deployment of the Hewlett Packard Enterprise (HPE) SecureData Payment security solution.
Four hot online retailers to watch

The online space doesn’t have a lock on new retail concepts, but with its lower start-up costs and potential audience reach it has proved itself a great breeding ground for disruptive retailers. Here’s a look at four innovative e-tailers that are generating buzz and revenue increases — enough to place them among the top 15 fastest-growing e-retailers in a recent study.* Casper
Retail circular advertising trends, June 2016

Market Track compared retail circular advertising in June 2016 vs. June 2015 and noted trends occurring across top retail chains. Kroger increased their total circular pages by nearly 42% in June. Whereas in 2015 their 6/28 circular featured a handful of deals on patio furniture and accessories, their 6/29 circular this year featured a July 4th theme with several pages dedicated to grilling proteins, grilling accessories, patio equipment, and other holiday food and drink categories.
Walmart Pay hits major milestone

The Walmart Pay mobile digital payment service only began formal rollout in May 2016, but has already reached an impressive goal. Initially announced in December 2015, Walmart Pay is now available of all of Walmart’s more than 4,600 U.S. stores. Available through the Walmart app for iOS and Android devices, Walmart Pay works at all checkout lanes, and with any credit, debit, pre-paid or Walmart gift card.
Sephora adds new features to Virtual Artist app

Sephora is adding a new false lash virtual try-on to its Virtual Artist app, as well as a new way to teach beauty with step-by-step virtual tutorials using augmented reality technology. The launch is the latest in a series of digital enhancements powered by the Sephora Innovation Lab to customize the retailer's expanding beauty experiences.
Supervalu to supply regional grocer

Supervalu Inc. will serve as primary wholesaler for Indianapolis-based Marsh Supermarkets. Supervalu has entered into a long-term supply agreement with, and will also provide some professional services to Marsh, which operates approximately 70 Marsh Supermarkets and O’Malia Food Markets stores across Indiana and Ohio. Marsh also operates 38 pharmacy locations.
Tech Guest Viewpoint: How to Have a Happy Mobile Summer

As consumers continue shifting to mobile-only shopping experiences this summer, retailers have a greater need than ever for an e-commerce platform that delivers responsive, consistent experiences across any given device or channel.
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The online space doesn’t have a lock on new retail concepts, but with its lower start-up costs and potential audience reach it has proved itself a great breeding ground for disruptive retailers. Here’s a look at four innovative e-tailers that are generating buzz and revenue increases — enough to place them among the top 15 fastest-growing e-retailers in a recent study.* Casper
In-store technologies: Separating the ‘cool’ from the ‘creepy'

Smart mirrors are a ‘cool’ in-store technology, but facial recognition software is another story entirely. Those are among the findings of a new survey by RichRelevance, a provider of omnichannel personalization technology. The company surveyed more than 2,000 U.S. and U.K. consumers about how technology can impact their in-store shopping experience, highlighting the differences between what shoppers thought was ‘cool’ and ‘creepy’.