Data & Analytics

A lot of attention has been paid to the impact of mobile wallets in the payment technology arena. However, other technologies are also emerging to make payment, among other shopping activities, easier and more efficient. For example, 1-800-Flowers.com is partnering with Amazon.com to make the digital ordering process (including processing and payment) even easier.  

A shift in the timing of a major holiday was cause for celebration at home furnishings retailer Havertys Furniture Companies Inc.   Sales in the second quarter of fiscal 2016 at Havertys rose 4% to $194.8 million, from $187.7 million the same period a year earlier. Same-store sales increased 2.8%. Written total and same-store sales for the second quarter both rose 6%.  

Staples Inc.is looking north of the border for an executive to lead its North American operations.   The office supply giant is promoting Steve Matyas to president of North American retail. Matyas had previously served as president of Staples Canada/Bureau en Gros since July 2000, and will continue to serve as a member of the company’s executive committee.  

A new player has entered the value grocery segment.    LogicLane, a start-up company that provides discount wholesale grocery supply chain services and a wholesale grocery e-commerce marketplace for businesses, has entered the retail arena, opening a supermarket in Uniontown, Pennsylvania.       Called Mill Street Merchants, the store is designed to extend the extreme value deals previously only available to national businesses on the LogicLane website to local businesses and consumers.

Nordstrom has taken another step to reduce complexity in its supply chain and improve its shipping of online orders.    The retailer has bought a minority stake in DS Co., a software company that links inventory management between retailers and suppliers, the Wall Street Journal reported. The company, based in Utah, offers a cloud-based service, called Dsco, which makes it easier for suppliers to directly ship orders placed through their retail partners.   

As the largest, most diverse generation ever, it’s impossible to predict the full impact millennials will have on the retail landscape.   Unlike their older counterparts, millennials are digital natives with preferences and behaviors continuing to shake up the retail world. This poses a quandary for retailers. In n a highly competitive market, how can they engage millennials without alienating or “creeping out” older consumers?  

Blink is eyeing retail expansion thanks to new financing.  

The month of June brought a welcome bit of news for beleaguered Gap Inc.   The company reported that net sales for the five-week period ended July 2, 2016 increased 2% to $1.57 billion.   “We are pleased to see better performance across the portfolio this month, partly driven by an improvement in June traffic trends, particularly at Old Navy,” said Sabrina Simmons, CFO, Gap Inc.  

A text-based “store” may sound like a flight of fancy, but Kaboom Chat is graphically bringing it to life.   The Dallas-based specialty comic book retailer is leveraging the Samus Chat text-based commerce app to offer a mobile store and informational platform. Kaboom Chat asks customers some discovery questions when they first register, which then enables the retailer to auto-populate the SMS-based store when they visit via mobile phone.  

Tom Petty fans can commiserate with retailers who report having difficulty implementing EMV due to slow movement from the payment card industry.   According to a new survey of retailers conducted by the National Retail Federation (NRF) in May and June, 48% of respondents had already implemented the new EMV chip card system or expected to have done so by the end of June. A total of 86% expect to have EMV up and running by the end of the year.