Data & Analytics

Rent-A-Center has appointed Lety Nettles to fill the newly created position of VP of digital integration.   Most recently she served as a technology executive designing integration framework and change practices for Walmart.      

Digital touchpoints are accelerating the pace of retail from all perspec-tives, including consumer demands.    A new report from digital benchmarking firm L2 identifies "must-have" omnichannel features that retailers can deploy to meet rising consumer expectations. The study evaluates the approach and performance of 96 re-tail brands with regards to key omnichannel pre-requisites.   

For a long time, social wasn’t a closed-loop system; but with the shift of e-commerce to mobile-first, brands can now use the data and features of social media to create hyper-personalized connections that get users to buy. And as a result, retailers can better track in-channel purchases, as well as multi-touch attribution.   

CVS Health has embarked on a three-step streamlining initiative with a goal of saving approximately $3 billion from 2017 to 2021.     Two-thirds of the savings will be seen in CVS’s retail/long-term care segment, with the remaining one-third of savings seen in the pharmacy benefits manager category.        

With most of the business community absorbed in the quadrennial D.C. parlor game of parsing cabinet picks and what they might mean for their industry's agenda going forward, little attention has been paid to what lies ahead for the labor community.  

Century 21 is expanding into a new market.   The New York City-based off-price retailer will open its 12th store to date, and first in the state of Florida, at Sawgrass Mills, in Sunrise. The 85,000-sq.-ft. store will open on Dec. 16.    The Florida location will feature the retailer’s C21-On-1 Stylist Program, providing shoppers with the opportunity to book a free one-on-one appointment with a fashion stylist.         

Popular CBS reality show “Undercover Boss” will kick off its upcoming season with back-to-back one-hour episodes on Dec. 21 featuring two CEOs of national retailers.   The show’s first hour will feature Sharon Price John, president and CEO of Build-A-Bear Workshop, who will learn how building bears and other furry animals isn't all fun and games. For a video preview, click here.  

Amazon Prime is transitioning mobile commerce to the big screen — the television screen, that is.   A new Apple TV application called “Amazon App: Browse, Search and Shop” enables Prime members to browse, search and buy products on Amazon’s site directly through Apple TV, Techcrunch.com reported.   

The start of the holiday shopping season did not bring with it a big jump in retail sales.        Retail sales, excluding automobiles, gasoline stations and restaurants, increased 0.1% in November, according to the National Retail Federation, less than many analysts had expected.       

Love’s Travel Stops is known for its fresh restaurant offerings, so ensuring food quality throughout the supply chain is paramount.   By adding a food temperature monitoring and task logging system from Digi International, the convenience store chain is simplifying employee tasks, and ensuring public health compliance.