Data & Analytics

Restoration Hardware reported better-than-expected earnings and sales for the third quarter, but the upscale home furnishings retailer cut its full-year outlook amid slow sales of its holiday collection.    The company also said that its name will change in January to RH, which is the same as its stock ticker.   Restoration Hardware reported net income of $2.5 million. Earnings, adjusted for non-recurring costs, were 19 cents per share.  

Costco Wholesale Corp. a better-than-expected quarterly profit, helped partially by lower fees to credit card partner Visa.   Costco, which completed its switch to Visa from American Express during the fourth quarter, said net income rose to $545 million, or $1.24 per share, in the first quarter, ended Nov. 20, from $480 million, or $1.09 per share, in the year-ago period. (The retailer’s profit in the latest quarter included a $51 million gain from a legal settlement.)  

Costco Wholesale Corp. has been playing catch up with its competitors in the online space — and its efforts may be starting to bear fruit.      The retailer has been adding more higher-end brands to its online merchandise mix and also improved stock levels for high volume items, Bloomberg reported.   

When it comes to retail operating costs, energy is one of the top three expenses. Lighting is of course a component of this, accounting for 50% of energy costs for non-food retailers. Each square foot of a typical retail store costs roughly $0.71/SF/year – a cost that quickly adds up at the store and chain level.^{1, 2, 3}  

Women have long struggled with how to recreate a look from a department store’s makeup artist. Neiman Marcus is now streamlining the task through its newest interactive mirror.  

Todd Sprinkle has been appointed CIO at QVC.   Sprinkle, who served as the company’s VP, IT strategy, planning and effectiveness, will now oversee QVC's global IT organization spanning the U.S., U.K., Germany, Japan, Italy, France and China, and at QVC's global business service operation in Poland.     Under his leadership, QVC’s IT team will continue delivering a seamless and engaging multi-platform experience for customers and team members, globally.   

Hoping to lessen the hustle and bustle of the holidays, Sears Holdings and Uber are expanding its Rider Rewards program to 23 new markets.   The service, which launched this fall in New York City and Chicago, enabled Sears Shop Your Way loyalty shoppers to link their memberships to their Uber accounts. Every Uber ride they take earns them $2 in loyalty points.  

Newegg closed the books on its most successful “Black November” to date.   Strong sales from the five-day period of Thanksgiving through Cyber Monday drove a 19.1% year-over-year sales increase. These sales surpassed online shopping as a whole, which increased 15.2% during that same time-rame, according to Adobe Digital Insights, as reported on Nov. 29.   

It’s a draw.   Dollar General and Walmart tied for the least expensive overall basket, at $27 each, in Kantar Retail's Opening Price Point Study, which seeks to determine how select retailers meet the grocery and consumable needs of shoppers looking for the lowest absolute shelf prices.     

Brand-building consultant Denise Lee Yohn has released her annual “Brands to Watch” list for 2017. There are 26 companies on the list, with retail and social media brands accounting for 10 of the spots.  Here’s a review:   Barnes & Noble. The venerable bookstore chain has let its CEO go, lowered sales expectations, and shrunk its footprint by dozens of stores. Meanwhile Amazon Books is opening stores. Is 2017 the year B&N’s death will become imminent?!