Predictive Analytics

Consumers have spoken, and there is a definite number of retailer emails that crosses the line.

According to a new survey of more than 1,000 U.S. shoppers from customer targeting technology provider First Insight, the average consumer subscribes to 2.3 retailer email lists and receives 13.1 emails a week from these lists.

Albertsons, the second largest grocery chain in the United States, has selected a new partner for point-of-sale data, consumer panel insights and strategic growth initiatives to support joint business collaboration.

The technology department at Nordstrom continues getting smaller.

According to Geekwire, Nordstrom has laid off 120 IT employees. The cuts follow 10 technology staff reductions the retailer made at the beginning of March. All the layoffs have been part of an organizational restructuring and leveling of IT spending.

Everyone knows detecting fraudulent e-commerce activity is crucial, but how do you know when something is up?

Fraud detection provider Simility aggregated patterns across 500,000 browser-based devices throughout January 2016. Analysts looked for patterns in the 10,000 (or 2%) of those devices that were in the hands of fraudsters and contrasted those with the other 98% of devices in the hands of good or “organic” users.

Simility discovered seven anomalies that were leading indicators of fraud:

Chain Store Age recently spoke with Daphne Carmeli, CEO of Deliv, to get her perspective on what’s going on in the rapidly growing online delivery space.

What is driving growing consumer interest in online delivery?
We’ve got a bunch of players in the industry who are aggregating inventory in a simple, flexible and cost-effective way for last-mile fulfillment. Companies like Amazon and Google are resetting customer expectations of what’s possible.

San Antonio-based fast fashion retailer A’Gaci is all about staying current with trends.

Not only does A’Gaci maintain a close eye on what its customer base of 18-to-24-year-old women is wearing, but also on trends in-store performance. Operating 65 stores in 10 states and Puerto Rico with plans to add 20 more U.S. locations in the next year, A’Gaci needs a current view of what’s happening in its brick-and-mortar space.

There is an endless variety of ways hackers can attempt to gain access to retailers’ networks, but a few are particularly common.

In a new study, “Data Breach Digest,” Verizon identifies 18 different data breach scenarios drawn from analyzing more than 1,200 global cases investigated by the Verizon Risk Team in the past three years.

“There is a lot more commonality than most people realize,” said Chris Novak, director of investigative response, Verizon Enterprise Solutions.

In an effort to stay competitive in a field crowded with big players, 27-unit, Minneapolis-based grocery retailer Lunds & Byerlys is creating a highly personalized omnichannel experience.

Lunds & Byerleys is partnering with omnichannel commerce technology provider Unata to launch a new e-commerce and digital customer engagement program. The seamless experience-based program is currently live in six locations with subsequent stores to be rolled out by the end of March.

Checkers Drive-In Restaurants is employing a high-tech solution to help it expand throughout the United States.

The fast-casual chain has partnered with Buxton to identify growth opportunities for Checkers & Rally's restaurants. The company, which operates and franchises both Checkers and Rally's restaurants, currently has more than 800 locations nationwide.

Knowing when things are right is important, but knowing when things are wrong may be even more vital.