Survey: Social shopping comes of ageRetailers that do not engage in social commerce may want to jump-start their efforts to get involved. U.S. retail e-commerce sales to exceed $1 trillion this yearE-commerce sales in the United States are set to hit an important new record in 2022 amid a spending shift to mobile. Mobile e-commerce platform Wish rolls out shoppable video One of the world’s largest e-commerce platforms is entering the rapidly-growing shoppable video space. ACSI: Customer satisfaction decline continues — here’s a big reason Overall customer satisfaction in the United States is at a troublesome low. The retailer with the most loyal customers is…. One chain outranks all others when it comes to return visits to stores. Survey reveals metaverse habits of beauty shoppers Beauty retailers should investigate augmented and virtual reality, video games, and other “metaverse” technologies. Visa: Omicron’s impact on consumer spending modest in January The COVID-19 omicron variant had less of an impact on U.S. spending than earlier stages of the pandemic. Survey: Mobile payments prove popular with younger consumers Millennial and Gen Z consumers are much more likely than their older peers to use mobile payment solutions. Consumer sentiment falls sharply Inflation is taking a big toll on the mood of the nation’s consumers. Shoppers’ Desires Compete with Shoppers’ Anxieties If any sector is built to handle hurdles, it’s retail. Shoppers want retailers to use these customer experience tools A new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. Report: Mass Magecart attack affects outdated Magento software Hackers are reportedly targeting a specific set of e-commerce sites with malware. First Previous 97 98 99 100 101 Next Last
