Survey: Bad customer experience kills brand loyalty quicklyIt doesn’t take many bad service experiences to turn a loyal customer against your brand. Adobe: Online prices continue climbing in JanuaryYear-over-year online inflation grew for the 20th consecutive month in January 2022. Forever 21 pilots livestream shopping app Forever 21 is the latest retailer to experiment with shoppable livestream events. Survey: The key to brand loyalty is… Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key. Survey: Brand trust, online product info drive purchase decisions Retailers looking to convert omnichannel purchases should focus on detailed online product listings and brand-building. Study: Stores aren’t providing the tech innovation customers want A new study reveals that in-store technology can serve as a competitive differentiator for brick-and-mortar retailers. The January/February issue of Chain Store Age is now live! Read all about how consumer trends are transforming the traditional fulfillment model — and more — in the January/February issue of Chain Store Age. Klarna launches sustainable product collection Klarna is expanding its sustainability efforts by offering a shoppable assortment of socially and environmentally friendly apparel. What Placer.ai intends to do with its $100 million cash infusion At ICSC’s biggest show of 2021 in Las Vegas last December, one booth, crammed to its borders with visitors, shone out as the rock star of the event. That was the booth of Placer.ai. The hardest generation to please is ... There is just no pleasing some people — especially those of a certain age. Survey: Retailers’ top e-commerce priorities are… More than eight in 10 retailers share the same e-commerce priority. Sam’s Club adds inventory scanning capabilities to its robotic scrubbing fleet The warehouse club division of Walmart is giving its in-store robotic fleet more work. First Previous 98 99 100 101 102 Next Last
