Consumer Analytics

A new study reveals that in-store technology can serve as a competitive differentiator for brick-and-mortar retailers.

Read all about how consumer trends are transforming the traditional fulfillment model — and more — in the January/February issue of Chain Store Age.

Klarna is expanding its sustainability efforts by offering a shoppable assortment of socially and environmentally friendly apparel.

At ICSC’s biggest show of 2021 in Las Vegas last December, one booth, crammed to its borders with visitors, shone out as the rock star of the event. That was the booth of Placer.ai.

There is just no pleasing some people — especially those of a certain age.

More than eight in 10 retailers share the same e-commerce priority.

The warehouse club division of Walmart is giving its in-store robotic fleet more work.

1-800-Flowers.com is offering a mobile shopping experience that is fully integrated across all of its brands.

Top-performing retailers have a different way of engaging customers.

A vertical retailer of snowboarding products is shifting its business to focus more on direct-to-consumer sales.