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Consumer Analytics

  • Fitpulse Studio by Sears integrates Netpulse One platform

    Hoffman Estates, Ill. – Sears Holdings will integrate the Netpulse One digital platform into its FitStudio by Sears online fitness offering.

    FitStudio by Sears is an online community providing resources such as exercise programs, video workouts, and expert advice. NetpulseOne will enable FitStudio to deliver an enhanced customer experience by providing the ability to connect to fitness equipment, mobile apps and personal fitness devices as well allowing FitStudio members to set goals and participate in challenges and events.

  • Shop.org: Retail-related Internet time on mobile devices increases

    According to Shop.org, more than half (55%) of all retail-related Internet time in June 2013 originated on smartphones and tablet devices combined, compared with just 45% originating from desktop devices. 

    Shop.org teamed up with comScore and the Partnering Group to generate the report, released at Shop.org's Annual Summit, which found that smartphone Internet usage in June 2013 totaled 44% of retail Internet minutes, up from 17% in June 2010. Tablet internet usage accounted for 11% of total minutes on retail sites.

  • Monetate releases personalized email, display ad solutions

    Chicago – Monetate is releasing two new products that will bring its big data marketing acceleration technology to retention and acquisition channels. The addition of Monetate Email and Monetate Display expands the Monetate Acceleration Cloud.

  • TiVo and dunnhumbyUSA offer richer insights

    Consumer packaged goods companies are poised to gain a more robust offering of shopper insights from an expanded relationship between TiVo Research and Analytics and DunnhumbyUSA.

  • Weather Trends: October 2013

    October 2013 is projected to be the coolest in four years for the U.S. as a whole. Expect colder year-on-year trends across the Northeast and Southwest, especially during retail weeks one, three and four. Wetter trends will encompass the Texas to Louisiana Gulf Coast, where tropical storm and hurricane potential will be the highest should any storms develop this month and threaten the U.S. mainland. The northern tier of the U.S. will trend drier than last year, especially across the Great Lakes.

  • Single Touch reports accelerated mobile messaging volume growth

    Single Touch Systems, a technology based mobile media solutions provider, has announced that its mobile messaging volume, which is a key business metric that drives revenues, has been growing at an increasingly accelerated pace.

    Single Touch generates a portion of its operating business revenues by sending SMS text messages including reminder messages to customers of some of the largest retailers in the U.S. and U.K. Each message sent generates incremental revenues for Single Touch.

  • Aspira Networks launches new platform

    BIRMINGHAM, Ala. — Aspira Networks has launched the Aspira 2.0 platform, the company's next-generation DNS service for network operators and retailers. The newly enhanced services are designed to make it easier to monetize broadband networks.

    Aspira aggregates networks and retailers to optimize shopping opportunities for consumers. According to the company, its products enhance the shopping experience and increase retailer exposure to consumers, while creating a revenue opportunity for network operators.

  • Study finds high customer satisfaction among U.S. online shoppers

    Reston, Va. -- Online shoppers in the U.S. lead the world in customer satisfaction. According to the latest UPS Pulse of the Online Shopper report released in conjunction with comScore, Inc., shoppers in the U.S. are the most satisfied with online shopping experiences at 83%, while consumers in the Asia Pacific are least satisfied at only 50%.

  • J.C. Penney falls to 13-year low

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  • IHL: North America self-service kiosk transactions near $1 trillion

    Franklin, Tenn. – The dollar value of transactions performed at self-service kiosks in North America surpassed $822 billion in 2012 and should reach more than $1 trillion by the end of 2014. Self-service kiosks are currently used in more than 100,000 checkout lanes at North American retailers.

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