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IHL: North America self-service kiosk transactions near $1 trillion


Franklin, Tenn. – The dollar value of transactions performed at self-service kiosks in North America surpassed $822 billion in 2012 and should reach more than $1 trillion by the end of 2014. Self-service kiosks are currently used in more than 100,000 checkout lanes at North American retailers.

The new “Service Kiosks Market Study” from IHL Research also indicates transactions at self-service kiosks in North America are growing at a rate faster than 7% per year. The study covers transactions at self-service kiosks where payment is currently or soon to be taken, in the six categories of self-checkout systems, ticketing kiosks, check-in kiosks, food ordering kiosks, postal kiosks and other retail kiosks.

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