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Consumer Analytics

  • Study: Mobile payments account for 19.5% of global transactions

    Amsterdam, Netherlands -- Mobile payments accounted for 19.5% of all transactions worldwide in December 2013, a growth of 55% year-over-year, up from 12.6% the previous December. The third Adyen Mobile Payments Index, covering the period September to December 2013, also shows that mobile transaction volume in retail has risen by a third, up to 23%.

  • Report: Poor tablet experience impacts purchase willingness

    New York – Almost eight-in-10 (77%) of consumers report that having a poor or unsatisfying experience while trying to use a website on their tablet will affect their willingness to purchase from that brand. Other tablet research from omni-channel commerce technology provider Useablenet shows that 70% of consumers say that the quality of photography and design of a tablet site influences their decision on whether to purchase

  • Walgreens brings data analytics to clinics

    Deerfield Park, Ill. – Walgreens is expanding its relationship with Inovalon, Inc. to implement its patient assessment tool and technology platform to support improvements in care, quality and risk score accuracy programs across more than 400 Healthcare Clinics at select Walgreens locations.

  • Survey: Moms influenced by coupons

    Chicago - An overwhelming majority (89%) of moms are regularly influenced by coupons to try new food and drink products. Conducted by online community Womensforum.com, the "Womensforum.com Supermarket Moms Survey" of 2,200 moms also finds nearly half (49%) of grocery-seeking moms see it as a frequent occurrence.

  • Report: Target says vendor breach led to data theft

    Minneapolis – Target reportedly said a data breach at an unidentified vendor led to hackers obtaining phony credentials that allowed them to gain access to Target’s systems and steal the information for 40 million credit and debit cards, as well as the personal data of about 70 million consumers. According to the Associated Press, Target did not offer any specific details on who the vendor was or how hackers obtained the credentials.

  • HBC goes digital

    As part of its digital strategy, Hudson’s Bay Company has created HBC Digital and appointed Michael Burgess as the newly created group’s president. Burgess will report to the office of the chairman.

    HBC Digital will drive the digital commerce and marketing strategy and execution across all channels, in partnership with each of the company’s business units: Saks Fifth Avenue, Lord & Taylor, Hudson’s Bay and HBC Outlets.

  • New study touts why California wins with Walmart

    Walmart Supercenters in California benefit communities by supporting additional job creation, small business growth and more robust sales tax revenues, according to a new economic impact report.

    The study was conducted by economist Lon Hatamiya of the Hatamiya Group and the results were announced by Walmart, which is sure to cause opponents of the company to question the validity of the results. That said, key findings of the study show the following:

  • Facebook full-year revenues rise 55% to nearly $7.9 billion

    New York -- Record levels of engagement helped Facebook grow revenue in its fourth quarter, ended December 31, by 63% to nearly $2.59 billion. Full year revenues advanced 55% to nearly $7.9 billion.

    Net income increased 116% to $1.13 billion, from $523 million, or three cents a share.

  • U.S. attorney general confirms probe of Target breach

    New York -- Testifying Wednesday before the Senate Judiciary Committee, U.S. Attorney General Eric Holder confirmed that the Justice Department is investigating the consumer data breach at Target Corp.

    "While we generally do not discuss specific matters under investigation, I can confirm the Department is investigating the breach involving the U.S. retailer, Target," Holder said in his statement to senators,.”

  • Security provider Feedzai enters U.S. market

    San Mateo, Calif. - Feedzai, a data science company that uses real-time, machine-based learning to prevent fraud, it is now available in the U.S. market. With its foray into the U.S. market, Feedzai will begin selling to payment networks, banks and retailers to prevent fraud in omnichannel commerce.

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