Skip to main content

Consumer Analytics

  • 2015 holiday retail storecast

    With (believe it or not) the holiday season almost upon us, it is time once again to take part in the annual ritual of crystal ball gazing and seasonal sales forecasts.

  • Westfield adds tech talent to make mall digital

    Mall owner Westfield Corporation has created a new big data and analytics unit and made a key hire to oversee the important function.

    Westfield named Raghav Lal as its new chief data and analytics officer to lead a newly established big data and analytics group that will be responsible for conceptualizing, developing and deploying the company’s data strategy. The move is a significant hiring investment to centralize the company’s wealth of data effectively, efficiently and safely for its customers and retailers alike, Westfield said in a statement.

  • Simon Property Group extending use of advanced lighting controls

    One of the nation’s largest mall operators is updating its parking lot lighting with a tech-savvy solution.

  • Four Best Practices to Make the Holiday Season Bright — with Convenience

    With the rise of multichannel retailing and a saturated retail market, today’s customers expect to find the products they want, when they want and in a way that is most convenient to them. Be it via speedy delivery, in-store pickup or traditional store visits, shoppers today want to be connected to their purchases quickly. Retailers that don’t provide such services will be outperformed by competitors that do this Christmas season.

  • Report: Evolve brick-and-mortar to keep up with times

    Retailers should continually re-invent the in-store experience to keep up with changing consumer needs.

    That is one of the key imperatives for growth identified in a new retail index and executive survey, “Reigniting Growth: Three Imperatives for Retail’s Future,” by SAP SE.

  • Under Armour using phone charging stations to engage, connect with, customers

    Under Armour is using technology to enhance in-store consumer engagement.

    The athletic goods marketer is adding charging stations, from ChargeItSpot, to all its “brand house” format stores nationwide, as well as two factory outlets.

  • DirectBuy: Mobile is everywhere

    Mobile devices are becoming the norm for every facet of consumers’ lives, including shopping.

    According to a new infographic from membership-based retailer DirectBuy, 29% of U.S. adults describe their smartphone as something they can’t live without, 44% sleep with a smartphone by their bed to avoid missing notifications, and 67% check smartphones for notifications even without receiving some type of notification.

  • Infographic: Mobile is everywhere

    Mobile devices are becoming the norm for every facet of consumers’ lives, including shopping.

    According to a new infographic from membership-based retailer DirectBuy, 29% of U.S. adults describe their smartphone as something they can’t live without, 44% sleep with a smartphone by their bed to avoid missing notifications, and 67% check smartphones for notifications even without receiving some type of notification.

  • Study: The most likely time for online fraud is…

    Online fraudsters apparently do not keep nine-to-five hours.

    According to a new study from fraud detection technology provider Sift Science, “The United States of Fraud,” online transactions conducted at 3 a.m. are most likely to be fraudulent.

    The high likelihood of fraud at 3 a.m. occurs across all time zones. Also, fraudsters are more likely to transact during the weekdays.

  • Amazon.com is increasing its holiday workforce by 25%

    Amazon.com is increasing the number of workers it is hiring for the holidays this year to meet an increase in customer demand, revealing a possible shift in the way consumers shop.

    The retailer says it plans to hire more than 100,000 seasonal employees this year. It hired 80,000 seasonal employees in 2014.

X
This ad will auto-close in 10 seconds