Walmart reportedly using AI to reduce checkout theftWalmart is using state-of-the-art technology to combat one of retailing’s most longstanding challenges. Life is Good makes call center experience jakeVertical specialty apparel retailer achieves a unified view of customers for improved call center performance. Study reveals influencers on influencer shopping habits Increasingly important social influencers do not make purchase decisions in a vacuum. Report: Amazon drones may do more than deliver The 1982 Alan Parsons Project classic “Eye in the Sky” might be a good theme song for Amazon’s planned drone fleet. Word of mouth drives new customers The recommendation that consumers rely on most when it comes to driving brand awareness is decidedly low tech. Pinterest expands e-commerce capabilities – with a little help from its friends Some new participants are joining Pinterest’s burgeoning shopping program. Neiman Marcus aims new mobile payment option at Chinese tourists Neiman Marcus is adopting the world’s leading digital payment platform, with an eye toward Chinese consumers. Commentary: Strategic Space Planning Makes For Improved Customer Experiences We are breaking down the step-by-step process for how to effectively improve your in-store customer experience – in ways that drive sales and leave customers happy. Rite Aid develops right architecture for seamless customer experience Rite Aid Corp. is enhancing its omnichannel capabilities to create a consistent and personalized shopping environment. Target digital ad platform enters programmatic advertising space Roundel, Target’s rebooted in-house media company, is partnering with a digital ad exchange. Consumer sentiment declines in June Tariff concerns are weighing on American consumers. Survey – These home improvement retailers build highest rankings Hardware cooperatives sat at the top of the J.D. Power 2019 Home Improvement Retailer Satisfaction Study. First Previous 189 190 191 192 193 Next Last
