Samsonite unpacks higher email revenueLuggage retailer Samsonite is recognizing online customers by email address, with results worth traveling for. Four Tips to Bolster the Last Mile of the Customer Experience: ShippingToday’s consumers expect a seamless customer experience - from the initial interaction to the moment the product hits their doorstep. Vertical electronic toy retailer doesn’t play games with pricing Vtech ensures distributors and resellers follow the rules when setting prices. RILA urges closer antitrust scrutiny of Amazon, Google Retail trade association asks FTC to verify that online retail platforms allow fair competition. Commentary: What LGBTQ+ Consumers Want Retailers to Know If the global LGBTQ+ community was a country, it would be the fourth-largest economy in the world — an economy that insists on doing business on its own terms. This factor is most important to brand selection The top reason consumers choose to purchase a specific brand differs from popular perception. Survey reveals consumer attitudes toward tech A new survey should appease retailer fears about customer response to their technology investments. Survey: Prime Day rivals Black Friday, Cyber Monday When it comes to deals, Amazon’s Prime Day is starting to give Black Friday and Cyber Monday a run for the money. Social media giant to show more ads Instagram is expanding its ad content as it dives deeper into e-commerce. Prime Day not just for Amazon — 250 retailers to offer deals Amazon isn’t the only retailer preparing deals for Prime Day. Survey – How popular are mobile coupons? Overall, fewer consumers may prefer mobile coupons than many retailers expect. This fast-food chain tops industry in customer satisfaction Customers are more satisfied with full-service restaurants than fast-food outlets— with a notable exception. First Previous 188 189 190 191 192 Next Last