RILA urges closer antitrust scrutiny of Amazon, GoogleRetail trade association asks FTC to verify that online retail platforms allow fair competition. Commentary: What LGBTQ+ Consumers Want Retailers to KnowIf the global LGBTQ+ community was a country, it would be the fourth-largest economy in the world — an economy that insists on doing business on its own terms. This factor is most important to brand selection The top reason consumers choose to purchase a specific brand differs from popular perception. Survey reveals consumer attitudes toward tech A new survey should appease retailer fears about customer response to their technology investments. Survey: Prime Day rivals Black Friday, Cyber Monday When it comes to deals, Amazon’s Prime Day is starting to give Black Friday and Cyber Monday a run for the money. Social media giant to show more ads Instagram is expanding its ad content as it dives deeper into e-commerce. Prime Day not just for Amazon — 250 retailers to offer deals Amazon isn’t the only retailer preparing deals for Prime Day. Survey – How popular are mobile coupons? Overall, fewer consumers may prefer mobile coupons than many retailers expect. This fast-food chain tops industry in customer satisfaction Customers are more satisfied with full-service restaurants than fast-food outlets— with a notable exception. Walmart reportedly using AI to reduce checkout theft Walmart is using state-of-the-art technology to combat one of retailing’s most longstanding challenges. Life is Good makes call center experience jake Vertical specialty apparel retailer achieves a unified view of customers for improved call center performance. Study reveals influencers on influencer shopping habits Increasingly important social influencers do not make purchase decisions in a vacuum. First Previous 188 189 190 191 192 Next Last