Business Intelligence (BI)

Two online marketing platforms are partnering to extend the reach of brands’ product reviews and user-generated content.

An Australian outdoor apparel and equipment retailer is applying analytics to everything from marketing to scheduling to operations.

Wayfair ends its fiscal year on a downbeat note, proving once again that it is incapable of operating its business profitably. 

FedEx is digitalizing international freight processes as the company continues increasing its competition with Amazon.

Amazon’s automated customer chat is becoming more sophisticated.

The ongoing high level of data breaches and fraud innovation techniques is driving high losses for e-commerce and other types of businesses. 

Retailers see high potential value in artificial intelligence (AI), but also a number of challenges.

Two cloud-based workforce management solutions companies with significant retail practices are combining. 

Etsy plans to improve efficiency and customer experience with cloud-based data storage and analytics.

America’s largest auto retailer stays connected with customers in a very direct way.