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Taco John’s selects InMoment’s customer experience, optimization platform
Salt Lake City -- Mexican restaurant chain Taco John’s is partnering with InMoment, a cloud-based customer experience optimization platform that gives companies the ability to listen to and engage with customers to improve business results. InMoment is providing the technology for Tell TJ, Taco John’s guest satisfaction survey program.
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REI makes executive appointments
Seattle -- REI announced that Annie Zipfel has been promoted to senior VP marketing. With her, REI will not hire a chief marketing officer as previously announced, but instead add a senior creative leader to the company.
Zipfel joined REI in 2012 as the divisional VP customer marketing, and was named VP of the marketing division in January 2014. Prior to REI, she held leadership and strategic roles at Target and General Mills.