Business Intelligence (BI)

Editor Katherine Boccaccio interviews Buxton's Senior Vice Preseident, Bill Stinneford, at NRF's Big Show 2015.

Family Dollar Stores Inc. has inked a deal with a cloud management firm to improve its operational efficiency and cost competitiveness.

Randolph, Mass. - Distinctive Apparel has selected MarketLive as its new e-commerce technology platform to support its online and multi-channel retail operations. Privately-held Distinctive Apparel is the parent company for catalog retailers Chadwicks of Boston, Territory Ahead and Metrostyle, and all three brands will be joining the move.

Distinctive Apparel will deploy MarketLive’s full commerce suite, including a new Support Call Center module.

Seattle – Rising selling, general and administrative (SG&A) expenses resulted in shrinking profits for Blue Nile Inc. during the fourth quarter and fiscal year 2014, despite healthy sales growth. In the fourth quarter, net income dropped 2% to $4.83 million from $4.93 million.

Net sales rose 8% to $157.47 million from $145.96 million. During the full fiscal year, net income fell 12% to $9.73 million, from $10.87 million. Net sales grew 5% to $473.51 million, from $450 million.

Scottsdale, Ariz. -  P.F. Chang's China Bistro is getting conversational with its customers. The casual dining chain has selected Neuron ESB application and Web services integration software to unify backend systems that will power real-time customer communications for its P.F. Chang's and Pei Wei brands.

London – U.K. digital department store retailer Shop Direct is moving to a hybrid cloud model, hosted by IBM, to increase flexibility and quickly respond to changes in demand as it grows. IBM’s cloud will underpin the delivery of a suite of analytics, mobile, social and security offerings that will enable Shop Direct to improve its customers’ online shopping experience while empowering its workforce to collaborate more easily and improve productivity.

New York -- Starbucks Corp. founder and CEO — and currently Time Magazine cover boy — Howard Schultz has lots of opinions about politics and the national agenda, but he is not interested in running for president in 2016.

“I don’t think that’s a solution. I don’t think it ends well,” Schultz told Time in a wide-ranging interview its Feb. 16 edition.   

The retail industry’s data security efforts were upgraded week when the Retail Industry Leaders Association named the former Texas chief information security officer to lead the trade group’s new intelligence sharing organization.

RILA said Brian Engle would serve as executive director of the Retail Cyber Intelligence Sharing Center (R-CISC) and be responsible for managing the organization’s daily affairs.

Spokane, Wash. -- Ecova, a total energy and sustainability management company, has been selected by Milwaukee-based Roundy’s Supermarkets to provide utility expense and data management solutions, as well as carbon management solutions and Energy Star benchmarking.

Wakefield, Mass. — More than 80% of retailers plan to increase their customer experience spending in 2015, according to a survey conducted by Econsultancy for SDL, a provider of global customer experience. The report also reveals that while North American retailer brands appreciate the need for technology integration, with 97% citing integration of customer experience technology as “important” or “essential” to their growth, only 40% describe their relevant systems as integrated and cross-functional.