Artificial Intelligence

When it comes to display merchandise solutions, most retailers are looking for more space and versatility. Uniweb has dedicated itself to providing both since making its debut in 1970. Company president Cindy Davidson discussed general trends in fixturing and what sets Uniweb, which prides itself as a made-in-America manufacturer, apart from the competition.

Smashburger is getting on the right track when it comes to reducing its energy use. The fast-casual, fast-growing better-burger eatery has deployed a Web-based energy management system that helps it identify energy cost-savings while also providing a consistent level of comfort.

By Adam Blake, VP and General Manager, Department and Specialty Retail, NCR

Retailers employing variety of solutions to reinvent the checkout

The store is generally considered to represent the “last mile” of the retail supply chain. In recent years, retailers have focused on making this final, crucial step as easy and convenient for customers as possible.

Manhattan Associates Momentum 2014

“We will have real-time temperature monitoring by the end of the year. Imagine what that means.”

— Tony Thompson, president and COO, Papa John’s International Inc.

“It’s hard to talk to anyone at Amazon. Everything has to be automated through their site.

A pound of prevention (which in this case means the use of chip-based payment cards, encryption of data stored in the enterprise, and restriction of third-party network access) is not a complete cure when it comes to improved data security for retailers, according to panelists at the recent CIO Symposium at the MIT Sloan School of Management in Cambridge, Massachusetts.

One complicating issue is that the “cloud” is becoming a “fog” as the Internet of Things continues expanding the range of devices that are online with IP addresses, creating new security liabilities.

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Woods Supermarket improves loss prevention at POS

Cameras at the point of sale have become a routine feature of brick-and-mortar stores. They help ensure that items do not get stolen or accidentally passed through checkout lines without being scanned. But the “tale of the tape” by itself is not always obvious when it comes to detecting and preventing loss at the POS.

“I’ve been a cashier, so I know a cashier can miss something,” said Doug Haworth, director of loss prevention, Woods Supermarket.

▲ Data breaches are on the rise: Mounting an attack on retail systems has become increasingly attractive to attackers because malware can be delivered at very low cost, according to Mark Bower, VP product management and solutions, Voltage Security, a Cupertino, California, provider of data-centric encryption and tokenization.

“So it becomes very attractive to attackers to try and steal credit card and personal data they can monetize very quickly,” he added.

As to the role of a financial chief, “the CFO has the responsibility to look at overall r

As the key cog in the wheel of a retail chain’s financial structure, today’s retail CFOs find themselves caught in the crosshairs of senior management and stakeholders demanding maximum profit and measurable growth amid increased consolidation and tightened revenues.

But that’s nothing new. Financial chiefs have always had to balance profit and loss with expansion strategies.

Cambridge, Mass. - Vee24, a provider of live video assistance solutions, is releasing the VeeStudio Software Development Kit (SDK) for iOS and Android, as well as VeeAssist, a new co-browsing product designed to enhance call center satisfaction. VeeAssist expands the company’s assisted selling solutions, including live video help, from the Web to now also support traditional telephony-based call center engagements, while the mobile toolkit extends its live help solution into brands’ iOS and Android mobile applications.