Artificial Intelligence

Irvine, California-based specialty Western and workwear retailer Boot Barn is laying down the law.

MasterCard and Visa are both intent on letting customers pay anyway, anyhow anywhere they choose.

Both of the major financial services providers are releasing new Internet of Things (IoT)- and mobile-enabled payment solutions that will allow consumers to shop from an increasing number of locations, using a variety of touchpoints, with greater security.

Retailing Today's sister publication Chain Store Age recently spoke with Vishwa Chandra, VP of retail accounts for Instacart, to get a better sense of the current and future state of online delivery.
 
What is driving growing consumer interest in online delivery?

A disconnect between brick-and-mortar retailers and their mobile strategies could be hurting sales.

Chain Store Age recently spoke with Vishwa Chandra, VP of retail accounts for Instacart, to get a better sense of the current and future state of online delivery.

What is driving growing consumer interest in online delivery?

The surge in fraudulent e-commerce transactions which was predicted in the wake of U.S. EMV compliance may already be happening.

According to the new Online Fraud Index from payment platform provider Pymnts.com and security technology vendor Forster, fraud attacks on U.S. online retailers rose 163% during the first three quarters of 2015. Interestingly, this large increase in online fraud preceded the Oct. 1, 2015 EMV mandate, although many retailers had already begun or even completed EMV compliance efforts during that time.

Retailers have yet to make a major move toward EMV compliance, but that doesn’t mean they are ignoring the need to secure card-based transactions.

According to a new special report from Boston Retail Partners, “Payment/Data Security in an Omnichannel World,” only 10% of retailers are performing EMV-enabled transactions that are working well, with another 12% saying their EMV-enabled transactions need improvement.

A cloud computing/e-commerce giant heads up Fast Company’s annual ranking of the 10 most innovative companies in retail.   Amazon not only topped the retail sector category, it also came in number one in the overall World’s 50 Most Innovative Companies listing. (Rounding out the top five: Google, Uber, Apple and Snap.)