Artificial Intelligence

As always, it seems to have blurred by before it even started, but NRF 2016 is over. As the retail industry collectively unpacks it bags, sorts through business cards and decompresses, I’d like to offer a few key trends I observed during my own three days of Big Show immersion.

Rite Aid has rolled out proximity beacons in more than 4,500 stores across the U.S., which, according to tech news website ZDNet, is the largest rollout of beacon technology ever in a retail setting.

Amazon has rolled out the first devices available with Amazon Dash Replenishment.

The NRF annual “Big Show” conference is always marked by a few key technology trends. While the event has been known to throw a few unexpected surprises at attendees, usually it confirms and advances the direction industry momentum has been traveling.

Here are three major themes that will likely be prominently featured and discussed at this year’s NRF conference, which runs January 17 - 20, at the Jacob K. Javits Center in New York City.

‘Omnichannel’ Comes of Age

Trying to picture how home improvements will look in your mind’s eye can be tough, and Lowe’s is using emerging technology to expand the view.

Kyle Nel, executive director of Lowe’s Innovation Labs, recently told Chain Store Age how retailer’s proprietary technology development center is developing an app for the new Project Tango virtual reality (VR) mobile platform. Jointly created by Google and computer technology company Lenovo, Project Tango provides mobile devices with spatial capabilities.

It was a big season for online retailers. From November through December 2015, the final sales tally exceeded $83 billion (12.7% more than the year before). Cyber Monday alone ended up being the single largest online shopping day in history, generating over $3 billion in sales.

Retailers still working on compliance with the EMV chip-based card payment standard have a new technology option.

Verifone is partnering with Microsoft to provide comprehensive EMV-ready payment as a service solutions certified for Microsoft Dynamics AX for retail and commerce solutions.

The offering bundles payment hardware, software and support services into a single integrated solution, enabling retailers to centrally manage their entire payment system.

Dick’s Sporting Goods is applying advanced analytics to better understand what products it should sell, and at what cost.

Dick’s is partnering with predictive analytics solutions provider First Insight, to help make faster and more accurate decisions in the areas of product design, merchandise buying and pricing decisions on thousands of goods and designs.