Artificial Intelligence

Following a successful pilot of authenticating mobile transactions with facial photos and fingerprint biometrics in 2015, MasterCard is bringing the new technology mainstream.

Dubbed “selfie pay” and initially tested with employees of First Tech Federal Union in summer and fall 2015, the solution is delivered via a special MasterCard app that lets customers take a photo each time they make an online purchase. They are required to blink during the photo to prove it is being taken live.

Irvine, California-based specialty Western and workwear retailer Boot Barn is laying down the law.

A disconnect between brick-and-mortar retailers and their mobile strategies could be hurting sales.

Retailing Today's sister publication Chain Store Age recently spoke with Vishwa Chandra, VP of retail accounts for Instacart, to get a better sense of the current and future state of online delivery.
 
What is driving growing consumer interest in online delivery?

Retailers have yet to make a major move toward EMV compliance, but that doesn’t mean they are ignoring the need to secure card-based transactions.

According to a new special report from Boston Retail Partners, “Payment/Data Security in an Omnichannel World,” only 10% of retailers are performing EMV-enabled transactions that are working well, with another 12% saying their EMV-enabled transactions need improvement.

Chain Store Age recently spoke with Vishwa Chandra, VP of retail accounts for Instacart, to get a better sense of the current and future state of online delivery.

What is driving growing consumer interest in online delivery?

The surge in fraudulent e-commerce transactions which was predicted in the wake of U.S. EMV compliance may already be happening.

According to the new Online Fraud Index from payment platform provider Pymnts.com and security technology vendor Forster, fraud attacks on U.S. online retailers rose 163% during the first three quarters of 2015. Interestingly, this large increase in online fraud preceded the Oct. 1, 2015 EMV mandate, although many retailers had already begun or even completed EMV compliance efforts during that time.

A cloud computing/e-commerce giant heads up Fast Company’s annual ranking of the 10 most innovative companies in retail.   Amazon not only topped the retail sector category, it also came in number one in the overall World’s 50 Most Innovative Companies listing. (Rounding out the top five: Google, Uber, Apple and Snap.)