Artificial Intelligence

San Francisco –- New Seasons Market (NSM) is deploying the new Index online commerce personalization solution at its stores to deliver end-to-end security and personalized customer experiences. The collaboration with Index provides NSM with a real-time understanding of customer behavior while helping to deliver relevant product recommendations and shopping experiences that savvy consumers now expect both online and offline.

It has been fascinating to watch the back and forth in recent weeks as competing systems for mobile payment have suddenly been grabbing headlines and jockeying for space in the public consciousness.  

Bedford, Mass. -- Almost 50% of consumers have fallen victim to at least one data breach and 45% say they are not confident they know all instances of when their personal information has been leaked. However, according to a survey conducted by RSA, the security division of EMC, in conjunction with the Ponemon Institute of more than 1,000 U.S. consumers, in many cases behaviors toward security have not changed.  

The pre-owned luxury goods auction platform Worthy.com has added new functionality to its live auction experience for sellers.

For the first time ever, sellers auctioning their luxury watches and jewelry online can watch their auction as it unfolds, while having access to the high-definition photos and professional description of the item being auctioned, according to Worthy.

Scottsdale, Ariz. -- 360pi and JDA Software are partnering to optimize local pricing recommendations for retailers. This partnership integrates 360pi’s zone-based pricing intelligence for national and private label brands with JDA’s rules-based Strategic Pricing solution, part of JDA’s larger Price and Promotion Management portfolio.   

By Paul Rauker, VP of systems and controls at Daikin Applied  

By Jeremy Geiger, Retailigence   The headline is bold, but yes, 2014 is the year of hyperlocal mobile advertising, and there are three very important trends converging today to make this happen.   The first is smartphone proliferation; according to eMarketer, smartphone users worldwide will total nearly 2 billion in 2014.   

In the rapidly changing landscape for payments, market leader Vantiv is changing more rapidly than most as evidenced by dramatic growth in its transaction volume, revenues and profits.

Each of those measures surged during the company’s third quarter ended September 30. Thanks in large part to acquisitions, transaction volume in the merchant service group increased 31% which caused net revenue to increase 42% to $297.7 million. The company’s total revenue increased 31% to $697.1 million while adjusted net income increased 21% to $96.9 million, or 49 cents a share.

By John Bible, Oracle   

Arlington, Va. -- The Retail Industry Leaders Association (RILA) and a group of merchant associations have sent a letter on the state of cybersecurity in the U.S. and how the payments system works in a letter to the Credit Union National Association (CUNA) and the National Association of Federal Credit Unions (NAFCU). The letter dispels what the merchant groups say are many misconceptions the credit unions have been driving regarding recent cyberattacks and the response by retailers and financial institutions.