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Artificial Intelligence

  • CBRE acquires real estate tech company

    CBRE announced it has acquired Floored, a provider of 3-D graphics technology that helps retailers envision build-outs of their commercial space. Its SaaS (Software as a Service) solutions figure to quickly be incorporated into CBRE’s leasing operations.   

  • Innovation in Spotlight at X/SPECS

    Innovation is today’s buzzword. And it was all the talk at Chain Store Age’s X/SPECS 2016, as key executives from some of the nation’s leading retail and restaurant chains zeroed in on real-world strategies designed to innovate stores and elevate customer experiences.

  • Starbucks among brands on cutting edge of AI in retail

    Coming soon to Starbucks: virtual baristas.   The coffee giant plans to add a Siri-like virtual assistant to its mobile app that will allow users to place an order by talking to a virtual barista that will then send the order to a store nearby user where it will be made by an employee.  

  • L’Occitane ups technology in New York City flagship

    L’Occitane has gone high-tech in its New York City flagship.   Located in the Flatiron District of Manhattan, the renovated store seeks to addressing the demands of today’s shoppers for immediacy and information while also channeling the rich heritage and culture of the brand’s Provence, France, roots.     

  • Three Ways AI Can Enhance Customer Experience

    At its recent I/O 2016 developer festival, Google signaled its intent to embrace artificial intelligence. With Google’s fall release of the Pixel phone and, more important, its Assistant, the transition to an AI-powered future is underway.  

  • MasterCard, Visa team up to drive secure digital payments

    Looking to make digital transactions safer, two credit card network powerhouses are joining forces to tokenize shoppers’ payment card credentials.   

  • Luxury brands grab online holiday shoppers through digital disruptors

    Upscale brands are grabbing the attention of holiday procrastinators.   Three in 10 shoppers are still scrambling to finish holiday shopping, according to the National Retail Federation, and many are jumping online in search of their perfect, albeit “last minute” holiday gifts.   

  • 7-Eleven completes first month of drone deliveries

    7-Eleven has completed 77 autonomous drone deliveries to customer homes in the United States.   Through its collaboration with Flirtey, a service that supports commercial drone deliveries to customer homes in the United States, the convenience store chain conducted regular weekend deliveries to mobile shoppers during November. A dozen select shoppers used a custom app to place orders, which were fulfilled from a dedicated 7-Eleven store, the company said.  
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