Artificial Intelligence

San Francisco - Visa Inc. and Verifone are launching a partnership that will enable retailers to offer their customers a more streamlined, secure purchase experience across digital and physical environments. As part of the partnership, Verifone will connect its POS gateway to Visa’s CyberSource global merchant payment management platform.

This will provide retailers with a single platform to protect customer payment data, mitigate fraud, and integrate digital and offline payment systems.

Retailers planning their assortments for the holidays should get excited about a slew of new and innovative toy offerings from Disney.

Disney Consumer Products says it is joining together connected toys and wearable technology to put kids at the center of the world’s greatest stories from Disney, Marvel and Star Wars. A new system of toys and wearables from Disney will use smart technology to inspire kids to run around and use their imaginations, as they become the hero or heroine of stories from across the Walt Disney Company.

King of Prussia, Pa. – eBay Enterprise has helped its clients reduce average handle time and save money by using the NICE Interaction Analytics solution. eBay Enterprise processes roughly 17 million contacts per year on behalf of its retailers, across a full range of channels including phone, chat, email and social media. Its key focus is on lowering average handle time (AHT), delivering consistent, high quality service, and enhancing the consumer experience.

The Kroger Co. has earned more recognition for its investments in food safety innovation.

The company's innovative electronic temperature monitoring project has been named a winner of the 2015 CIO 100 Award by International Data Group's CIO Magazine.

Neiman Marcus customers will soon be able to purchase their favorite finds via Buyable Pins on Pinterest.

The retailer announced that millions of pins on Pinterest later this month will become buyable, offering a simple and secure way for customers to buy their favorite finds. In just a few taps, on any iOS enabled device, a customer can buy the products he or she has Pinned or discovered. This service will be solely offered in the U.S. at this time.

Boca Raton, Fla. - Office Depot Inc. is launching a new free Office Depot app for Apple Watch. Features include: voice-activated search for products, an ink and toner finder, and an Office Depot and OfficeMax retail store locator.

The new app also provides voice-activated product search, ink level checks of Wifi-enabled HP computers, and daily deals.

Plug and Play brings together retailers and start-ups that offer specific technology and expertise that can relieve merchants’ pain points. Chain Store Age’s Customer Disruption newsletter provides a Q&A with the CEO of one of those companies in each issue. This time, the spotlight is on Brian Ley of BiddRocket.

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Office Depot's focus on "innovation retailing" is getting a major boost with the retailer's launch of an app for the Apple Watch.

The company says the app will feature voice-activated search for products, an ink and toner finder, and an Office Depot and OfficeMax retail store locator.

San Francisco - Westfield San Francisco Centre has enlisted RetailNext Inc., a provider of retail analytics for brick-and-mortar stores, to provide in-store retail analytics technologies and services for Bespoke, its new retail-technology hub. Bespoke is made up of tech demonstration, coworking and event spaces.

Boston -- Online home furnishings and décor retailer Wayfair announced that Jeremy Delinsky has joined the company’s leadership team as chief technology officer.

Delinsky joins Wayfair with more than a decade of leadership experience, formerly serving as CTO and, most recently, chief product officer at athenahealth. Delinsky will report directly to Steve Conine, Wayfair’s co-founder and co-chairman.