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Artificial Intelligence

  • Online marketplace’s styling service gets personal

    Poshmark is expanding its one-to-one shopping experience.   With the launch of Posh Dressing Room, the retailer is connecting buyers with a personal “Seller Stylist,” a move that fosters the experience of shopping in a physical boutique. The service makes online shopping easier and more customized for consumers, and enables its sellers to expand their online boutiques, according to Poshmark.  

  • Study: Key decision makers look to AI for ongoing success

    Artificial intelligence (AI) is increasingly topping IT wish lists as a means of improving business decisions and providing personalization.   That’s according to a new report from PwC, “Bot.Me: A Revolutionary Partnership.” The study, surveyed consumers and business decision makers on AI’s impact in the business world, the evolution of AI acceptance by consumers and AI’s changing role in addressing socioeconomic issues.   

  • Report: Amazon explores the value of self-driving vehicles

    Always in search of more efficient, cheaper delivery methods, Amazon is exploring a new avenue.   The online giant has created a think tank that is evaluating how driverless vehicles could improve package delivery speeds, according to NewsMax.   The group, which is comprised of 12 members, began brainstorming on the initiative more than a year ago. However, the group is not designing a fleet of driverless vehicles.   

  • Report: Online beauty consumers not very loyal to retailers

    Digital shoppers enthusiasm for buying beauty products online doesn’t translate into retailer loyalty.    While online sellers of beauty and personal care products continue to capture more market share, online shopper loyalty seems to be elusive, according to report by A.T. Kearney.    

  • Report: Rent the Runway co-founder joins Walmart tech incubator

    Walmart’s tech start-up has added a new leader.   The retail giant’s newly launched startup investment arm, called Store No. 8, has named Jenny Fleiss as one of its chief executives, according to Reuters. Fleiss is the co-founder and former head of business development for Rent the Runway.   

  • Report: 7-Eleven Japan and competitors launch next-gen POS

    A convenience store giant has a solution that it hopes will solve a labor shortage — and simultaneously speed up checkout.   7-Eleven Japan is teaming up with four other major convenience store operators in the country to introduce radio frequency identification (RFID)-based point-of-sale solutions — a move that will automate the checkout experience and fight an employee shortage, according to Bloomberg.  

  • Tech Insights: Omnichannel Bots Are in Your Future

    As recently as the 1990s, the only real form of text-based communication with customers was via email. Today, consumers have a range of social platforms they use to effortlessly communicate — and they expect their shopping experiences to be effortless and, more importantly, seamless across channels as well.    

  • Longtime Target exec to leave

    Target Corp. is losing a senior digital executive.   Casey Carl, chief innovation and strategy officer, is leaving the retailer, effective May 5. His departure, first reported by The Minneapolis Star-Tribune, comes as the chain has been reducing some of its innovation initiatives, including a store of the future with robots, to focus on efforts that have a faster payback.   
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