Chick-fil-A opens its first drive-thru restaurant with elevated kitchenChick-fil-A is testing an elevated drive-thru restaurant concept with a unique food conveyor system. Papa Johns tests software with advanced AIThe world's third-largest pizza delivery company is stepping up its efforts to test its entire technology ecosystem. Ghost kitchen operator One Kitchen deploys robot in Walmart site Customers at a ghost kitchen in an Illinois Walmart store have a shiny new beverage server. Ikea upgrades fulfillment drone fleet After a successful pilot, Ikea will now utilize upgraded AI-powered drones to help manage its inventory. How sustainable is AI? Discover a balance between innovation, efficiency Artificial intelligence technologies offer numerous benefits to retailers, such as improving operational efficiency and sustainability practices and enhancing customer experience. Study: Boomers engage in these consumer behaviors A new study provides insight into what drives baby boomer purchases. Retail spending trends: Adapting to consumer pressure in 2024 Households across the U.S. are feeling the financial pinch as essential expenditures surge. Survey: AI tools playing larger role for online shoppers A growing number of consumers are beginning to use artificial intelligence tools such as ChatGPT on their shopping journey. EXCLUSIVE: Zenni focuses digital innovation on the customer Zenni Optical keeps an eye on shoppers as it develops leading-edge and artificial intelligence-based solutions. Shake Shack launches sidewalk robot delivery in Los Angeles Shake Shack customers in the Los Angeles area may have their next burger delivered via a robot. Biden seeks new rules for subscriptions, customer service The federal government is launching a new effort it says will crack down on "unfair" practices many companies follow with their customers. City Furniture enables 3D product visualization City Furniture is integrating 3D content with its omnichannel customer experience. First Previous 48 49 50 51 52 Next Last