Artificial Intelligence

Amazon is extending its brick-and-mortar brand exposure, once again — albeit in an unconventional way.   Mattress retailer Tuft & Needle will open its newest store in October, in Seattle. And the self-funded specialty retailer is relying on Amazon’s technology and services to drive its success, according to ReCode.  

Digital transformation is accelerating the pace of change within the store environment.

While the number of cyber-attacks have declined in the last year, a majority of companies still feel susceptible to data threats.   This was according to the “2017 Thales Data Threat Report, Retail Edition,” from Thales e-Security and analyst firm 451 Research. The study is based on responses from more than 1100 senior security executives, including in the retail segment, from across the globe.   

While many other retailers are bumping along the bottom in terms of growth, Amazon increased its sales line (in its second quarter) by almost a quarter.  In real terms, this means the online behemoth took some $7.5 billion more in revenue this quarter than during the same period last year. By any standards, this is an impressive performance -- but it is doubly so for a company of the size and scale of Amazon.  

When it comes to brands that stand out in online apparel shopping segment, subscription services are leading the pack.   Apparel subscription services, like Stitch Fix and Trunk Club, and introduction of Amazon’s Prime Wardrobe are disrupting the apparel segment. While the subscription method of shopping for apparel is still in its infancy, consumer reach — and interest — is growing, according to research from The NDP Group.   

Don’t expect Amazon to stop experimenting with cashier-less grocery stores anytime soon.   Despite announcing in June it would acquire Whole Foods Market for $13.7 billion, the online giant will continue evolving its Amazon Fresh and Amazon Go concepts, among other efforts. Its goal: to reinvent the way consumers shop for food, according to Business Insider.  

Chain Store Age recently spoke with Hiro Yoshikawa, CEO and co-founder of Treasure Data. He discussed how a new level of customer data analysis can improve the customer experience.

How has unified commerce and digitally influenced retail stepped up the game on data management?