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Artificial Intelligence

  • Report: Future of retail IoT more than beacons

    Omnichannel is so 2016, with mPOS, staff handhelds/wearables, camera analytics, interactive mirrors with AI, chatbots, and VR already shaping up as this year’s overused retail tech buzzwords.   At least that's according to ABI Research, whose new report outlines important trends — including 3D sensing — that it believes, while still under the radar, should be top priorities on retailers' technology agendas as they move toward a “smart” retail future.    

  • Amazon promises to put 100,000 Americans to work by mid-2018

    Move over Alibaba — Amazon has a new jobs plan too, one with more details and a more immediate window of opportunity.   

  • Target is looking for a few good tech start-ups

    Target is bringing back its retail accelerator program for a second round.   On the heels of the first Target + Techstars retail accelerator, the retailer said it has opened applications for a second round of the program yesterday, inviting retail-specific tech startups worldwide to apply for a chance to relocate to Minneapolis and embed themselves at Target.  

  • New partnership expands digital payments

    A new partnership is giving Discover card users more flexibility and security at point-of-sale.   An agreement between Discover Financial Services (DFS) and PayPal allows U.S.-based PayPal customers to use Discover at all contactless-enabled merchants that accept the card. Discover cards will be presented as a payment option within the PayPal wallet, making accounts easily identifiable to card members when paying.  

  • Report: Wal-Mart CIO to leave

    Wal-Mart Stores is reportedly losing its top technology executive.    Karenann Terrell will step down as CIO of Wal-Mart on February 24, the Wall Street Journal reported. Terrell has served in the position for nearly five years.     The retailer, which did not say where Terrell is headed, expects to announce new leadership in technology “shortly,” according to the report.      

  • Study: Grocers fail to meet shoppers’ fresh needs

    Many grocery retailers are still missing the mark when it comes to meeting a key shopper demand.    Specifically, 81% of shoppers said they are unable to get produce they want in store, online and at discount retailers, yet 91% of grocery retail professionals are confident they are meeting customer expectations of availability.  

  • Top 10 Women in Retail Tech

    Chain Store Age presents its third annual “Top 10 Women in Retail Technology ” report, which showcases the achievements of an influential group of technology executives. The professionals in the class of the 2017 — profiled below in no particular order — exemplify the innovation and leadership needed to suceed in today’s fast-changing retail environment. They share a record of success that is worthy of emulation by all their peers.

  • Alibaba turns sights to brick-and-mortar

    Chinese e-commerce giant Alibaba is making a play for a department store and mall operator in China.   The company made a $2.6 billion bid for Intime Retail, with a plan to take it private, reported the New York Times. Alibaba already owns a 28% stake in the company, which operates 29 department stores and 17 shopping malls in China, mainly in first- and second-tier cities.  
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